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Summary: The Representative – CSR uses standard operating procedures (SOP) to process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inventory, training newly hired customer service representatives to SOPs, policy, processes changes or updates. Assist with planning functions for team members and conducting new hire orientation if needed. Practices safe work practice.
Work Schedule - Sunday to Thursday 7:30 am to 4 pm
Hourly pay - $19/hr.
Responsibilities and Duties
(50%) Order Processing
(20%) Customer Service
(10%) Clerical Support
(10%) Credit Process
(10%) Additional Administrative Duties as Assigned
This position cross-trains in various administration functions. Additional responsibilities will be assigned as needed. Responsibilities include:
General Accounting
Inventory
High School diploma/GED, some college
Good interpersonal skills
Ability to work independently and as a team
2-4 years of Customer Service experience
Excellent communication and organizational skills
Ability to handle multiple tasks
Strong knowledge of Microsoft Office software
Must be able to work nights, weekends, or holidays
2-3 years of bookkeeping or general accounting experience preferred
Domino's offers:
Full Time
Restaurants & Catering Services
$34k-43k (estimate)
03/28/2023
07/22/2024
pizza.dominos.com
EAST STROUDSBURG, PA
<25
2018
GAHOP DAHIR
<$5M
Restaurants & Catering Services
The job skills required for Customer Service Representative include Customer Service, CSR, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.