Company DescriptionCustomer Service RepresentativeThis position pays $16.28 per hour to per hour, plus tips. We have paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee DiscountsJob DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.Job Duties• Operate all equipment.• Stock ingredients from delivery area to storage, work area, walk-in cooler.• Prepare product.• Receive and process telephone orders.take inventory and complete associated paperwork.• Clean equipment and fao1ily approximately daily.TrainingOrientation and training provided on the job.Communication 510115Ability to comprehend and give correct written instructions. Ability to commu-nicate verbally with customers and co-workers to process orders both over thephone and in person.Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly {may usecalculator}. Must be able to make correct monetary change. Verbal, writing,and telephone skills' 10 take and process orders. Motor coordination betweeneyes and hands/fingers to rapidly and accurately make precise movements withspeed. Ability to enter orders using a computer keyboard or touch screen.Work ConditionsEXPOSURE TO: Varying and sometimes adverse weather conditions when remov-ing trash and performing other outside tasks. In-store temperatures range from 36degrees in cooler to 90 degrees and above in some work areas. Sudden changesin temperature in work area and While outside. fumes from food odors. Exposureto cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/toolsfrom oven up to 500 degrees or higher. Sharp edges and moving mechanicalparts.SEINSING: Talking and hearing on telephone. Near and mid-range vision formost in-store tasks. Depth perception. Ability to differentiate between hot and coldsurfaces.TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, workalone and with others, work under stress, meet strict quality control standards,deal with people, analyze and compile data; make judgments and decisions.Physical DemandsSTANDING: Most tasks are performed from a standing position. Walkingsurfaces include ceramic tile "bricks" with linoleum in some food process areas.Height of work surfaces is between 36”' and 48”.WALKING: Walking is generally in short distances for short durations.SITTING: Paperwork is normally completed in on office at a desk or table.LIFTlNG: Bulk product deliveries are mode twice a week or more and are un-loaded by the team member using a hand truck. Deliveries may include cases ofingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x1.5'. Cases are usually lifted from floor and stocked onto shelves up to 72" high.CARRYING: Large cons, weighing 3 pounds, 7 ounces, are corned from theworkstation to storage shelves. Occasionally, pizza sauce weighing 30 poundsis carried from the storage room to the front of the store. Trays of pizza doughare corned three at a time over short distances, and weigh approximately 12Pounds. ~PUSHING: Pushing is performed to move trays which are placed on dollies. Astack of trays on a dolly is approximately 24” - 30" and requires a force of upto 7.5 pounds to push. Trays may also be pulled.CLIMBING, Team members must infrequently navigate stairs or climb a ladderto change prices on signs, wash walls, perform maintenance. 'STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their kneeswhile standing at this station: Duration of this position is approximately 30 to 45seconds at one time, repeated continuously during the day. Forward bending isalso present at the front counter and when stocking ingredients.CROUCHING/SQUATTING: Performed occasionally to stock shelves and toclean low areas.REACHING: Reaching is performed continuously; up, down and forward. Work-ers reach above 72" occasionally to turn on/off oven controls, change priceson sign, and lift and lower objects to and from shelves. Workers reaching downto perform such tasks as scooping cornmeal from a plastic barrel, or washingdishes. Workers reach forward when obtaining toppings, ingredients, cleaningwork surfaces, or answering phones.HAND TASKS: Eye-hand coordination is essential. Use of hands is continuousduring the day. Frequently activities require use of one or both hands. Shapingpizza dough requires frequent and forceful use of forearms and wrists. Workersmust monipulo1e a pizza peel when removing pizza from the oven, and whenusing the rolling cutter. Frequent and/or force of pinching is required in the as-sembly of cardboard pizza boxes. Team members must be able to grasp cans,the phone, the pizza cutter and pizza peel, and pizza boxes -MACHINES, TOOLS, EQUIPMENT, WORK ALDS: Team members may berequired to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.In addition to the above, the following applies to team members in driver or store management positions.Additional InformationJob DutiesDeliver product by car and then to door of customer; Deliver flyers and door hangers. RequiresValid driver's license with a safe driving record meeting company standards. Ac-cess to insured vehicle which can be used- for delivery.Essential SkillsNavigational skills to read a mop, locate addresses within designated deliveryarea. Must navigate adverse terrain including multi-story buildings, privatehomes, and other delivery sites while carrying product.Physical DemandsCARRYING: During delivery, carry pizzas, sides and beverages while performing“walking' and "climbing” duties.DRIVING: Deliver pizzas within' a designated delivery area. A team member maymake several deliveries per shift.WALKlNG: Delivery personnel must travel between the store and delivery vehicleand from the delivery vehicle to the customer's location.CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.Work ConditionsEXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.SENSING: Far vision and night vision for driving.