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Customer Service Representative
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$33k-41k (estimate)
Full Time 2 Days Ago
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National Seating & Mobility is Hiring a Customer Service Representative Near Dallas, TX

What is it like to work at NSM?
National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs.
Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.
NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.
Position Highlights:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
•Order management, coordinating with branch staff, clients, clinicians, and care givers.
•Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
•Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
Qualifications for this position:
•High School Diploma or G.E.D.
•Communication Proficiency
•Computer Proficiency
•Organizational Skills
Customer/Client Focus
Benefits:
•Paid Time Off
•Company paid holidays
•Health, Dental, Vision, & Life Insurance
•401k Company Match
•Tuition reimbursement and Education Assistance
We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you'd like to learn more about us and the impact we make on lives, please visit us at
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/15/2024

WEBSITE

nsm-seating.com

HEADQUARTERS

READING, PA

SIZE

500 - 1,000

FOUNDED

1992

CEO

TIM MADDOX

REVENUE

$200M - $500M

INDUSTRY

Retail

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About National Seating & Mobility

Were all about mobility. Our made-just-for-you mobility devices keep you moving through all of lifes challenges. And, as a preferred provider, were moving our industry ahead with state-of-the-art technology and uniquely engineered wheelchair components. We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as Cerebral Palsy, Muscular Dystrophy and Spina Bifida. We also serve teens, adults and seniors challenged with severe trauma, disease and skeletal disorders. To get it right, we must continually adhere to a spider web of ever-changi ... ng state and federal laws, as well as insurance regulations. This requires a dedicated team of master ATPs, expert compliance /funding specialists and a national management team dedicated to whats best for our clients. Thanks to our talented hardworking team of people, were able to accomplish our missionone wheelchair at a time. More
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