DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives.

We are looking for a Benefits Coordinator to join our team, supporting the Benefits Team- Americas. As a key part of our broader People Success team, this individual will interact directly with employees to provide a consistently great experience.

This position is an individual contributor reporting to Sr. Manager, Benefits- Americas.

Responsibility

• Assist in the day-to-day administration of all employee benefits including Medical, Dental, Vision, FSA/HSA, 401(k), Commuter, Life Insurance, Disability, Time off and Leave of Absence
• Organize North America Leave of Absence data to create and calculate accurate leave pay reporting for payroll
• Respond to tier 1 benefits related inquiries regarding but not limited to benefit programs, leave of absence, enrollments and systems for North America
• Triage and route all incoming inquiries to appropriate team members
• Organize and submit benefits vendor invoices to ensure timely payment
• Assist with new hire onboarding presentations
• Assist with annual open enrollment activities, communications and system readiness
• Contribute to the development and maintenance of documentation for a various benefits processes
• Perform routine audits to ensure accuracy between the benefits system, payroll system and carrier records
• Continually seek opportunities to create, improve, and optimize benefits processes
• Collaborate with Payroll, HR Operations, HRBPs, IT and other internal stakeholders

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS Degree
• 2 years of Benefits and/or related work experience in a high growth organization

Preferred

• Strong time management skills with ability to handle multiple tasks and awareness of deadlines
• Experience with Workday or another HRIS system
• Strong Excel or other spreadsheet skills to organize, review and analyze data effectively and efficiently
• Strong familiarity with Google Suite (G Sheets, Google Docs, etc).
• Excellent customer service skills to ensure a quality employee experience
• Strong Leave of Absence administration experience, including leave reporting for payroll
• Excellent written and verbal communication skills
• Proven ability and track record in working in a fast paced, high growth organization
• Enjoys problem-solving, thinking creatively and prioritizing multiple tasks & projects
• Exceptional organizational skills and attention to detail
• Personal credibility and a proven ability to maintain discretion and confidentiality

Based on applicable legislation, the below details pay ranges in the following locations:

California: $28.94/hour - $40.85/hour

Illinois and Colorado: $26.39/hour - $34.29/hour

Washington and New York (including NYC metro area): $26.39/hour - $37.63/hour

This role is also eligible for bonus, equity and .

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at .

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

#LI-Remote #LI-TM2