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DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100 employees globally and has been continually recognized as a Top Workplace in both regional and national categories.
DMI is looking for an Operations Support Jr. Engineer to join the CDC Team.
Duties and Responsibilities: The functional role primarily involves Operations Support Personnel who provide first and second level technical support, 24 hours a day, 7 days a week. The team provides customer help, triages problems, escalates events, and provides a communication conduit to the group. This involves logging into servers and devices and following documented instructions. Servers are primarily Microsoft Server 2012 and 2008. They also log on to data center devices and follow instructions based on a run book.
Education and Years of Experience: Associates degree or Equivalent experience
Required and Desired Skills/Certifications:
Additional Requirements:
Shift Timings:
2 openings on the afternoon shift, 3 PM – 11:30 PM
1 opening on the night shift, 11 PM – 7:30 AM
Min Citizenship Status Required: US Citizenship
Physical Requirements: No Physical requirement needed for this position.
Location: Atlanta Onsite
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Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
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