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DMC Sinai-Grace Hospital is DMC’s largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics / gynecology and cosmetic services.
Sinai-Grace’s joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country.
Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.
Summary Description
Under general supervision, as assigned, and according to established procedures assists nursing and technical staff in screening and preparing patients for exams and performs a variety of moderately to highly complex patient registration duties for the designated Radiology department or ambulatory Imaging Center.
maintains patient charts and films as appropriate and assists with data collection activities required by administration and other outside agencies.
Qualifications :
Minimum Qualifications
1. High school diploma or equivalent. On the job training or related previous experience to acquire skills in screening and preparing patients for exams.
Some college preferred.
Six to twelve months of related computer / information management experience required.
3. BCLS certification preferred.
Skills Required
1. Clerical skills to perform moderately to highly complex duties, with a high degree of accuracy and attention to detail.
Advanced computer skills and experience to enter, retrieve, and manage data to / from radiology information systems and PACS network, and for word processing and / or spreadsheets as necessary.
2. High degree of interpersonal and / or communication skills for contact with internal and external customers / stakeholders to coordinate the flow of work productively and to effectively communicate sensitive or confidential information with physicians, various hospital / clinic personnel and patients.
3. A strong commitment to the DMC customer service standards.
4. Knowledge of medical terminology and radiology highly desirable
Job : Customer Service
Primary Location : Detroit, Michigan
Facility : DMC Sinai-Grace Hospital
Job Type : Full Time
Shift Type : Days
2406000992
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Last updated : 2024-04-29
Full Time
Ambulatory Healthcare Services
$41k-55k (estimate)
05/01/2024
05/06/2024
www.dmc.org
Detroit, Michigan
7,500 - 15,000
Cynthia Hoffman
$1B - $3B
Ambulatory Healthcare Services
Founded in 1963 as Harper Hospital, renamed to the Detroit Medical Center in 1985, Detroit Medical Center is a regional health care system that provides clinical care, research and medical education. The Detroit Medical Center operates eight hospitals and institutes, including Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Huron Valley-Sinai Hospital, Hutzel Women's Hospital, Rehabilitation Institute of Michigan, Sinai-Grace Hospital and DMC Heart Hospital.
The job skills required for Patient service representative include Customer Service, Billing, Patient Registration, Communication Skills, Coordination, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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