90 Application Support Specialist Jobs in Indianapolis, IN
DMC Insurance Inc. is Hiring an Application Support Specialist Near Indianapolis, IN
Major Functions/Responsibilities:
- Assist with the development, deployment, management and enhancement of corporate IT systems.
- Participate in the development of IT systems and applications utilizing cloud technologies like Microsoft Azure.
- Manage and optimize various servers including Microsoft Windows, Microsoft SQL, Linux, etc.
- Assist in troubleshooting to isolate and diagnose server, database, application and website related issues.
- Monitor IT systems and optimize them using automation and monitoring toolsets.
- Perform capacity planning and be proactive in assessing and making improvement recommendations.
- Develop standard operating procedures, policies and documentation for the organization’s IT systems and server environments.
- Perform security checks on applications, servers, databases and websites in order to ensure a secure and stable environment.
- Review status of security requirements and controls for systems, then recommend and implement remediation efforts.
- Maintain user accounts; i.e. adds, changes, deletes, etc, and set client computer standards for access to IT systems.
- Assist with the analysis, design, development, deployment, management and enhancement of corporate reports.
- Utilize complex Excel features like pivot tables, VLOOKUP, dynamic charts, indexing, dashboards, conditional formatting, etc.
- Assess, document and make improvement recommendations for reports and datasets.
- Train end-users on software applications.
- Serve as backup to other IT staff members; other duties assigned as necessary.
- Bachelor’s degree in Computer Science, Information Technology or related field.
- 2 or more years of professional hands-on experience supporting complex corporate applications.
- Extensive knowledge of Microsoft Office applications like Excel and Word.
- SQL knowledge and ability to query databases.
- Strong knowledge of at least one currently supported programming language
- Strong knowledge of VBA is a plus.
- Experience with CRM solutions like SugarCRM.
- Familiarity with business intelligent systems and report-writing tools like Tableau.
- Experience with relational databases and SQL queries utilizing Microsoft SQL Server, MySQL, Oracle, etc.
- Familiarity with cloud service providers and services like Microsoft Azure.
- Knowledge managing server operating systems, web servers and related services.
- Proficiency with various virtualization technologies like Microsoft Azure Virtual Machine.
- Understanding of Microsoft Active Directory domain services and single sign-on services.
- Ability to communicate technical information to non-technical users.
- Ability to work on multiple projects at the same time in a collaborative environment.
- Have a passion for learning new technologies and staying current in industry trends.
- Ability to take ownership and see tasks through to completion.
- Ability to produce quality deliverables against specified timelines.
- Excellent verbal and written communications with strong organization skills.
All qualified applicants to DMC Insurance are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
DMC Insurance is a subsidiary of Crum & Forster Company and Fairfax Group and offers a competitive salary commensurate with experience and potential of its employees. This comprehensive benefits plan includes medical, dental, life, disability, a generous 401k employer match program, and an Employee Stock Purchase Plan through Fairfax. Employees also enjoy Paid Time Off, paid holidays, and various career development opportunities, including tuition reimbursement. The company fosters a supportive work environment with amenities like an onsite gym and actively encourages community engagement through charitable giving and volunteer programs. DMC values employee input and offers opportunities to shape the company culture through employee-led committees. These offerings and the DMC team are what contribute to our reputation and standing as one of Indianapolis’s Top Workplaces. All qualified applicants to DMC Insurance are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
Job Summary
Full Time
Insurance
$60k-82k (estimate)
05/25/2024
07/24/2024
dmcinsurance.com
INDIANAPOLIS, IN
<25
2016
PAT CORYDON
<$5M
Insurance
Related Companies
About DMC Insurance Inc.
We are Your Transportation Partners. We leverage our years of collective commercial transportation insurance experience to help clients navigate risk and maximize financial outcomes through innovation, practical expertise and the efficient use of technology. DMC Insurance provides expertise in transportation insurance to large fleet (100+ units), medium fleet (35-100 units) trucking entities. DMC Insurance is part of Fairfax Financial Holdings Limited and serves as a transportation program manager for marketing, underwriting, and claims management with authority on behalf of Crum & Forster. We... partner with you to develop tailored solutions uniquely combining our insurance insights with your business-specific needs. DMC Partner Services reflects our commitment to your bottom line results. Our goal is to help you improve operations in order to lower your total cost of risk. From business objectives and telematics-driven insights to market trends and driver coaching, we help identify the opportunities for maximizing performance DMC Insurance was formed with the vision to establish an insurance company fully committed to the transportation industry and the ease of doing business. Employees at DMC Insurance are passionate about customer service, continuously looking for ways to improve through team interactions and technology enhancements. Fairfax Financial Holdings Limited is a holding company which, through its subsidiaries, is engaged in property and casualty insurance, reinsurance and investment management. DMC Insurances relationship with Fairfax provides a unique advantage to our clients who benefit from the responsiveness of a mid-size business with the financial security of a multi-billion dollar global organization. DMC Insurances affiliated underwriting partner is Crum & Forster which has been providing standard and specialty commercial lines insurance products since 1822.
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The job skills required for Application Support Specialist include Troubleshooting, Technical Support, Written Communication, Microsoft Office, CRM, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Specialist positions, which can be used as a reference in future career path planning. As an Application Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Specialist. You can explore the career advancement for an Application Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Specialist job description and responsibilities
The Application Support Specialist administer all building activities like development of data models, application codes, on-line support and planning related tests.
03/20/2022: Rapid City, SD
They are responsible for any malfunctioning of applications or software systems and analyzing necessary software requirements.
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They also provide assistance to the customers or clients regarding the use of various software applications.
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Application support analysts can provide support through email, phone calls or live chat.
04/18/2022: Gulfport, MS
Technical support relates to the maintenance of the app, software and other organization's technological systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Specialist jobs
A person who plans to become an application support specialist should be prepared to train other personnel on how to meet the technical needs of customers effectively.
03/22/2022: Lexington, KY
Previous experience as an application support specialists or a similar role.
02/28/2022: Alexandria, LA
Provide technical support to teams within the organization, and to external clients when required.
03/03/2022: Sarasota, FL
Up-to-date knowledge of scripting, coding and application software.
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A technical support specialist should be able to work calmly when under pressure.
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Step 3: View the best colleges and universities for Application Support Specialist.
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