19 desktop support technician Jobs in santa clara, ca
Ktek Resourcing is Hiring a Desktop Support Specialist Near Santa Clara, CA
Job description:
OS- Windows , Linux , Mac .
Hardware knowledge must
Networking skill
Any ticketing tool must be familiar. Jira , ServiceNow … etc
imaging and reimaging
Proficiency in managing Active Directory, Group Policy, DNS, and DHCP.Strong troubleshooting skills and the ability to analyze complex technical issues.
This role involves resolving escalated technical issues, implementing system upgrades and patches, and ensuring the smooth operation of Windows-based systems and applications.
Responsibilities: Provide advanced technical support for Windows operating systems, including troubleshooting and resolution of complex issues.
Manage and administer Windows servers, including installation, configuration, and maintenance tasks.
Perform system upgrades and patches on Windows servers and workstations.
Monitor system performance and troubleshoot performance issues as needed.
Implement and maintain security measures to protect Windows-based systems from vulnerabilities and threats.
Collaborate with other IT teams to integrate Windows systems with other technologies and platforms.
Document technical procedures, configurations, and troubleshooting steps for reference purposes.
Participate in on-call rotation and respond to system emergencies outside of regular business hours, as needed.
Stay updated on emerging technologies and best practices in Windows administration and support.
3 years of experience in Windows server administration and support.
Proficiency in managing Active Directory, Group Policy, DNS, and DHCP.Strong troubleshooting skills and the ability to analyze complex technical issues.
Experience with virtualization technologies such as VMware or Hyper-V.
Knowledge of scripting languages (e.g., PowerShell) for automation and task automation.
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Industry certifications such as MCSE (Microsoft Certified Solutions Expert) or equivalent are a plus. Ability to adapt to changing priorities and work under pressure in a fast-paced environment.
Job Summary
Full Time
$61k-75k (estimate)
04/20/2024
05/07/2024
ktekresourcing.com
HOUSTON, TX
50 - 100
2006
Private
<$5M
IT Outsourcing & Consulting
Related Companies
About Ktek Resourcing
K-Tek Resourcing provides clinical operations, statistical programming. project management and medical writing services.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
