28 desktop support engineer Jobs in santa clara, ca
Avaso Technology Solutions is Hiring a Desktop Support Specialist Near Santa Clara, CA
Responsibilities for Desktop Support Specialist
- Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
- Minimum 7 years of experience
- Act as the initial point of contact for all computer and system related concerns from clients or other employees.
- Assist management in creating training materials pertaining to computer troubleshooting and usage.
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
- Maintain a working log detailed all required system updates, as well as the date of completion.
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
- Resolve technical issues related to network interruptions.
- Install and configure computer systems and applications within the company.
Technical knowledge
- Windows & Mac operating system knowledge.
- Advantage if Linux is there. Not mandatory.
- Good knowledge on rebuilding Mac and Windows.
- Good knowledge about basic windows and Mac Troubleshooting.
- Able to troubleshoot audio video devices.
- Should have knowledge in hosting virtual meetings.
Job Summary
Full Time
$63k-78k (estimate)
05/07/2024
05/20/2024
DACULA, GA
25 - 50
2018
EDWARD J WRIGHT JR
<$5M
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.
