Calling all customer service professionals! Launch your career with one of the nations leading distributors and start earning up to $21.50/hour! Take advantage of working with a team who will invest in your career and offer advancement throughout the organization. Enjoy a work/life balance where you can grow your skills in a stable market and still be off at 3PM.

Distribution International, the nations leading distributor of quality residential, commercial, and industrial insulation products and accessories , is seeking a Customer Service Representative to join their team in Phoenix, AZ.

If you have a high school degree and at least 6 months of customer service experience in any field, this is an opportunity you need to explore! Experience in the construction or building industry is highly preferred but not required.

Please click Apply or send your resume to: distributionintl1@workrocket.com

Why you should join the DI team:

• Competitive compensation: Starting pay from $19 up to $21.50/hour, based on experience, Plus performance-based branch bonus incentive opportunities
• Comprehensive benefits package: medical, dental and vision coverage, life insurance, disability, paid time off, 401(k) with company match
• Excellent daytime schedule: Monday-Friday 5:30AM-3:00PM
• Healthy work/life balance: Enjoy your afternoons, evenings, and weekends off! Distribution International is an organization that understands life happens outside of work
• Advancement opportunities: Grow your career into management or sales - this position is open due to a promotion after only about a year in the role!
• Distribution International is truly a team: there will always be someone there to help you succeed. Everyone works as team to get the job accomplished
• Represent premium brands: Gain a competitive edge selling products that are not only top quality but are also used in high demand application from government and medical offices and government buildings to marine and food and beverage facilities

Essential duties and responsibilities:

• Interact with customers to establish ongoing value-added relationships (over the phone, via email/fax or walk in)
• Receive and process sales calls, quote requests, and product orders through delivery
• Take ownership of customer relationships and upsell products
• Quote, follow-up, and track lost sales reports, and expedite all customer inquiries and orders
• Coordinate with outside sales, purchasing, billing, management, and warehouse on any customer issue or orders
• Maintain knowledge of physical inventory, availability, and pricing
• Coordinate delivery to customers by arranging trucking routes to meet customer expectations
• Manage negotiations of customer quotes and proposals
• Contact customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts then reports collection status to Accounts Receivable group and management
• Occasionally attend client sites with sales representatives
• Support customers with company return goods policy
• Assist in physical inventory with other branch personnel
• Help with some warehouse duties such as operation of forklift, picking, and packaging orders

About the company: Anytime, anywhere, right here: thats the DI promise for everything we do. We have industry-leading expertise in every insulation-related field and are committed to delivering everything in our catalogue - from thermal and acoustical insulation supplies to maintenance, repair and operations (MRO) supplies - whenever and wherever you need it. This promise is what sets us apart.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by federal, state, or local law.