Description

Discovery Land Company creates one-of-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in the some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.

At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver on every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations, we do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go.

As a Member Services Concierge for Gozzer Ranch you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values:

• PEOPLE ARE OUR PRIORITY
• WE RESPECT PEOPLE, PLACES, AND CULTURES
• WE DO THE RIGHT THING
• WE BELIEVE IN HAVING FUN

Your key areas of responsibility are outlined below:

Key Area #1: Member Experience and Vibe

• Greet our members and member guests promptly upon arrival
• Always provide our members and member guests prompt and professional service
• Exceed member and member guest expectations
• Create 100% guest satisfaction by providing our Gozzer brand behavior and genuine hospitality
• Give personal attention and take personal responsibility for a member and member guest experience

Key Area #2: Teamwork

• Work intentionally to include all co-workers
• Support outlet service staff with set-up when possible
• Create good working relationships with ALL Gozzer Employees
• Maintain a courteous attitude toward ALL Gozzer Employees

Key Area #3: Daily Operations

• Be organized and detail-oriented, utilizing checklists, or other systems to ensure no task is left undone, prepare for the unexpected; remain focused on the end result
• Complete all opening and closing procedures and daily/weekly side work.
• Assist the team with taking reservations for dinner, kid’s camp, wakesurfing, boat transportation, event registration, outside vendor bookings, cake orders, and balloon orders.
• Assist with event setup and greeting members.
• Assist team in creating innovative ideas to enhance member and member guest event experiences.
• Adhere to Gozzer Ranch uniform and appearance standards.
• Interface with other departments in order to meet member and member guest requests throughout the club by immediately acting.
• Keep working areas organized and un-cluttered.

Knowledge, Skill, and Abilities:

• Comply with Idaho State Health and Wellness regulations
• Possess basic computer knowledge
• Ability to construct professional and concise emails
• Ability to work effectively with all personality types
• Ability to understand and carry-out verbal and written instructions independently
• Ability to work weekends, holidays, morning, and nights
• Ability to work in all weather conditions and temperatures to include inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.

About Discovery Land Company Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their architectural styles, world-class amenities, and high levels of service. We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable. We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 by Forbes magazine. For more information about our company - http://www.discoverylandco.com

About Gozzer Ranch Golf & Lake Club Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - http://gozzerranchclub.com

Qualifications

• Comply with Idaho State Health and Wellness regulations
• Possess basic computer knowledge
• Ability to construct professional and concise emails
• Ability to work effectively with all personality types
• Ability to understand and carry-out verbal and written instructions independently
• Ability to work weekends, holidays, morning, and nights
• Ability to work in all weather conditions and temperatures to include inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.