Who We Are

Discover Health San Francisco is the leading concierge primary care practice in the area. The office is led by three pediatricians (Dr. Herbsman, Dr. Castelli, Dr. Agbai), one family medicine doctor (Dr. Harvey), and one internist (Dr. Wilson). Our mission is to provide world-class healthcare that is accessible, personalized and relationship driven. As a concierge practice, our doctors have smaller patient panels, ensuring our members can get same day appointments and our appointments are never rushed. Our core values are work ethic, generosity, kindness and communication.

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Ensure all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment
• Secure patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential
• Prepare treatment rooms for patient examinations
• Disinfect, clean treatment rooms following patient examinations; Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Keeps supplies ready by inventorying stock; place orders; verify receipt
• Maintain all logs and required checks (i.e. refrigerator temperatures, expired medications, etc.)
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Draw blood, remove sutures, change dressings
• Prepare treatment rooms for patient examinations
• Interview patients to obtain their medical history
• Record patient medical history, vital statistics, and test results in patient medical files
• The company reserves the right to add or change duties at any time. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all inclusive list of the skills and abilities required to do the job.

Qualifications

• High school or equivalent (Required)
• Excellent customer service skills (Required)
• Certified Medical Assistant (2 years experience Preferred)
• Certified Phlebotomy Technician (Preferred)
• Experience with Athena Health EMR (Preferred)

What You’ll Do

Assist physician and other medical staff by performing administrative and clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records. Clinical duties may include preparing treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment.

This position is ideal for those who wish to pursue a career in healthcare. This is a fast-paced role that calls for the ability to multitask, think on your feet and work independently.

We are looking for someone who is patient-focused, empathetic, and positive. This role is critical to the entire patient experience.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Office
• Outpatient
• Private practice

Application Question(s):

• What does great customer service mean to you?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)
• Medical Assistant: 2 years (Required)

Work Location: In person