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Job Description

FIS Management Services, LLC seeks Software Engineer Senior in Jacksonville, FL to develop, document, test functionality for the ServiceNow platform and provide support to ensure project requirements and business needs are met. Analyze, design, program, debug, and modify software enhancements and new enhancements for ServiceNow. Interact with business analysts, product owners and users to define system requirements and necessary modifications. Participate in software design meetings and analyze user needs to determine technical requirements. Write technical specifications based on conceptual design and stated business requirements. Write code, complete programming, and perform testing and debugging of applications using current programming languages and technologies. Complete documentation and procedures for installation and maintenance. Deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology Management, or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: working with ServiceNow platform and its components including workflows, data model, configuration of forms and custom application development; developing client scripts, business rules, and Script including using programming language JavaScript; integrating applications and building web services using REST APIs; utilizing ServiceNow UI pages, HTML, CSS, and Service Portal; performing Database design and building SQL queries to manage the application data; debugging and providing technical support in troubleshooting and resolving incidents related to ServiceNow; and utilizing Agile Methodology for the implementation and delivery of project. In the alternative, the employer will accept a Master’s degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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