Summary: First contact for clients

Answer phones

Key New Hires/direct deposit/employee changes

Key & Check payroll

Answer client questions via phone & email

Run reports for clients

Key Tax Returns at Quarter End

Respond to Tax Notices

Upload 401k information

Train clients on how to complete tasks on the payroll/HR system

Description: Account Manager position available working with our clients, keying employee information, keying payrolls, trouble shooting, answering questions and providing excellent customer service.

Requirements: Excellent Customer Service

Attention to Detail

Ability to multitask

Team Player

Be able to learn on the job and through self guided training courses

Ability to troubleshoot to find the cause of an issue and be able to explain to a client how to correct it.