GENERAL OFFICE PROCEDURES

· Answer phone

· Provide hospitality and customer service to all visitors

· Respond to questions and issues related to the Rules and Regulation of the Cemetery

· Provide maps and directions in regards to interment locations to visitors or phone inquires

· Provide information needed to funeral directors or families

· Keep calendar updated with scheduled interments and visitors

· Keep Grounds Department informed of any changes to schedule

· Process income and outgoing mail

· Compiling of invoices, ledgers, burial records, burial files

· Manage the ordering and inventory of office supplies and order cemetery supplies as requested by the Grounds Department

· Keep office clean and presentable (vacuum, dust, collect garbage, chairs orderly)

· Keep restroom clean and supplied

· Unlock filing cabinets in the morning and lock before leaving for the day

· Maintain temperature for comfort during the day and conserve for the evening

· Shred confidential documents that are no longer needed

· Inform Grounds Department of flower delivery locations

· Maintain all forms needed for the cemetery operations

OFFICE OPERATIONS

· Meet with visitors/clients inquiring pricing and availability of locations

· Contact Grounds Department if visitor wishes to look at or pick out a location

· If client wishes to purchase follow Sales Checklist to complete and record the sale

· When receive request for burial/ interment from funeral home or family follow the Funeral Checklist to complete, and update records

· Knowledge of the Minnesota State Statutes regarding cemetery burial rights and be able to inform and explain to the lot owners how the laws pertain to them

· Prepare documents needed for lot title changes and Notarize legal documents

· Perform cemetery financial transactions including: invoices, receivables, bank deposits

· Prepare payroll on biweekly schedule

· Scan and email payroll worksheets to Cemetery President for approval

· Track employees' vacation and medical days available

· Prepare retirement forms monthly for retirement plan

COMPUTER OPERATIONS

· Process incoming and outgoing email messages in a timely manner

· Search Occupied, Reserved or Vacant burial/interment locations (Software: FileMaker Pro)

· Process burial/ interment orders

· Enter all sales contract information

· Enter invoices and receivables

· Update Cemetery Burial Lot information when lot activity occurs

· Do daily computer backup

· Do security updates and scans

· Prepare checks monthly using QuickBooks and have ready for signature

· Prepare monthly bank reconciliations

· Prepare monthly financial reports for Cemetery President

END OF MONTH FINANCIAL

· Verify Cemetery census (OCR/VAC/RES) of all interment locations

· Verify OCR-preneed totals

· Record new census totals

· Record General Journal entries in QuickBooks

· Check QuickBooks Balance Sheet totals to see if they equal census totals

· Find discrepancies if census totals do not equal

· Print and double check customer statements and prepare for mailing

· Print or copy month end reports for Month End reporting book, including journal entries, profit and loss statements, and bank reconciliations.

Experience: 1-3 years office experience required. Experience in bookkeeping preferred.

Education: High School Diploma.

Supervision: This position does not supervise any employees.

Working Conditions: Office setting; fully in person (no remote work).

Physical Effort: Ability to lift 5-10 pounds, occasionally make way through cemetery grounds (paved and unpaved grounds).

Job Type: Full-time

Pay: $21.50 - $22.70 per hour

Expected hours: 8 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Saint Cloud, MN 56301: Relocate before starting work (Required)

Work Location: In person