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Support Technician
CDK Global, Inc. Portland, OR
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$53k-70k (estimate)
Full Time 1 Week Ago
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CDK Global, Inc. is Hiring a Support Technician Near Portland, OR

Position Summary
Perform diagnoses, troubleshoot and repair of electronic/electro-mechanical devices such as printers, routers, switches, and pc's, following established standard repair procedures and guidelines.
Position Responsibilities & Essential functions
  • Tests, diagnose, repairs, burns-in and cleans assigned equipment in accordance with established standard repair procedures.
  • Interacts on a professional level with associates, participating in group meetings, cross-training and information sharing.
  • Monitors safety stock on assigned equipment to meet safety stock requirements.
  • Clean and maintain work area and assigned test equipment and tools.
  • Follows department static control procedures.
  • Maintains required paperwork, records and documentation.
  • Performs other related duties as assigned.
  • Performs basic through-hole soldering.
Qualifications & Requirements
  • 2 year degree.
  • Basic understanding of electronic and electro/mechanical equipment.
  • Ability to use basic board level troubleshooting strategies.
  • Ability to lift up to 50 pounds.
  • Familiar with Windows and Microsoft Office applications.
  • Ability to work effectively in a team environment.
  • Communicates effectively verbally and in writing.
  • Ability to adapt to shifting priorities.
  • Logical problem-solving skills.
  • Must be able to demonstrate a basic understanding of basic electronic theory.
  • Provide basic call resolution skills via talk to tech program.
PREFERRED ATTRIBUTES & Qualifications
  • 3 Years related on the job experience.
  • Degree and or certification from college/technical/vocational school
Compensation Range: $22.00/hour to $25.00/hour
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-70k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

WEBSITE

cdkglobal.com

HEADQUARTERS

SEATTLE, WA

SIZE

7,500 - 15,000

FOUNDED

1972

TYPE

Public

CEO

MARITA GRAUBE

REVENUE

$1B - $3B

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About CDK Global, Inc.

CDK Global is an Illinois-based dealership management platform that provides digital marketing, inventory and related solutions for automotive and heavy equipment industries.

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The following is the career advancement route for Support Technician positions, which can be used as a reference in future career path planning. As a Support Technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Technician. You can explore the career advancement for a Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Technician jobs

Provide plant wide support both desk side and via remote correspondence.

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As computers and software become more complex, support technician will be needed to provide technical assistance to customers and other users.

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A technical support should be able to work calmly when under pressure.

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Gaining this skills set can enable a support technician to command higher wages from employers.

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Step 3: View the best colleges and universities for Support Technician.

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