We are looking for an enthusiastic, fashionable retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. A Full-time schedule will be 40-45 hours during the holidays and 38-40 hours throughout the year. A Part-time schedule will be 30-40 hours during the holidays and 20-28 hours throughout the year.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features and styling advice.
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
Maintain merchandise of assigned area
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills

Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Working knowledge of customer and market dynamics and requirements
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person