6 Call Center Representative Jobs in Anchorage, AK
Diamond Heating & AirTemp Alaska is Hiring a Call Center Representative Near Anchorage, AK
Call Center Representative
Diamond Heating & Air Temp Alaska has been proudly serving the residents and businesses of Anchorage since 1996. We understand that working with motivated, team-oriented individuals and leaders makes all the difference. We treat every employee with respect and offer a culture emphasizing quality of life and collaboration. This outlook ensures that our clients receive the best quality of service because our professionals love what they do. If you are ready to take the next step in your career and thrive with a company that will help you succeed, apply today for more information!
Our administrative team is growing, and we are looking for a dynamic Office Assistant! When our customers call the office, they can hear our smiles through the phone. We are a happy, energetic, SMILING team and are looking for like-minded individuals to provide exemplary service to our valued customers! If this doesn't sound like you, no need to apply. We want self motivated, POSITIVE professionals that can light up a room with their passion for helping people.
Primary Job Function: To assist sales team in reporting and securing leads, educating clients on our products and services, scheduling sales appointments, and closing sales. The Office Assistant will act as a liaison between customer and the company, making sure that customer needs are met while maintaining a positive, productive open line of communication between the customer and all company departments.
Work Hours: 8:00 am to 5:00 pm, Monday through Friday, some overtime as needed
Pay Scale: $20.00 - $24.00/hr Depending On Experience SPIFFs
Why Choose Diamond Heating & Air Temp Alaska?
- Unmatched company culture
- Industry-leading pay rates
- Comprehensive benefits package which can add $8-10/hr on top of your hourly rate!
- Paid time off
- 401(k) with Company Match
- Health & Dental Insurance
- Company-paid life insurance
- Growth and advancement opportunities
- Birthday cupcakes
- Company BBQs, friendly contests, and fun events!
- Emotional support dogs on-site!
Required Qualifications:
- 2 years of relevant experience
- Comfortable with outbound cold calling
- Superior Customer Service Skills
- Professional communication: written and verbal
- Well-organized and the ability to work independently
- Proficient with Microsoft Word, Excel, and Outlook
- Ability to multi-task and strong attention to detail
- Capable of working in a fast-paced environment
- Collaborates well with others
Job Summary
Full Time
Specialty Trade in Construction
$45k-58k (estimate)
04/29/2024
07/18/2024
diamondheatingalaska.com
ANCHORAGE, AK
50 - 100
1996
Private
JERRY RALSTON
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Call Center Representative include Customer Service, Call Center, Scheduling, Products and Services, Customer Support, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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