About the team

Dialpad’s Global Enablement team builds partnerships with revenue-generating leaders and cross-functional stakeholders in order to equip customer-facing reps and partners with the knowledge, skills, processes, tools, and training to improve revenue performance and make the most out of every customer interaction.

The Sr. Manager of Revenue Enablement will be responsible for leading the Revenue Enablement arm of our larger global enablement organization. This position will manage a team of ~6 enablement professionals who align to stakeholders in the revenue org and carry out the mission of our team while also advocating for the audiences they serve. You will own the execution of enablement initiatives and work streams while assisting in driving our revenue enablement strategy. An important component of the job is fostering collaboration and synergy between your directs to ensure that our enablement approach is cohesive, effective, and scales across audiences. We’re looking for a highly motivated individual with a creative approach to enablement who thrives in a fast paced environment. This role will align closely to the Revenue Org’s SVP level. Your role

This position reports to our Director of Global Enablement and has the opportunity to be based in one of our core hub offices: Austin TX (preferred), Tempe AZ, or San Ramon CA. Remote candidates will also be considered for this role. 

A successful candidate will be a jack of all trades when it comes to revenue enablement, which at present includes: SDR Enablement, AE (all segments) Enablement, AM (upsell/cross-sell) Enablement, CSM Enablement, Partner Enablement, along with ongoing & launch-based Product Enablement. You will partner cross-functionally to provide clear direction to your team in order to orchestrate enablement motions, execute on change management, and ultimately reduce selling complexity across the customer lifecycle with the goal of creating a seamless buying experience for our prospects & customers. 

You and your team will oversee the design and execution of revenue enablement programs end-to-end, bringing them to fruition by working across other businesses within Dialpad. As an experienced collaborator who strives for excellence, you excel in working with instructional designers to develop resources, bring video learning content to life with storytelling, and leverage learning platforms to produce mixed-modality content, including reinforcement exercises, micro-learning, assessments, role plays, scenario-based trainings, and other creative approaches to adult learning.

What you’ll do

• Oversee end-to-end performance of revenue enablement and everboarding initiatives.
• Manage a team of ~6 enablement managers that align to core parts of our business.
• Partner with sales and post-sales leadership to develop enablement strategies that improve the productivity and effectiveness of our sales and success teams and align to the top-down priorities of our CRO. 
• Provide data-driven expertise to evolve programs, validate skill completion, and measure knowledge retention
• Explore new learning strategies to ensure enablement is seamlessly integrated into the flow of work - allowing reps to prioritize where they win and “win every day”
• Collaborate with Instructional Designers within our GTM Training arm of the larger enablement team to build and deliver effective digital learning programs and live learning experiences
• Support product launches by working directly with product management and sales teams on messaging, positioning, and product training.
• Drive strategy and scalable approach to alignment between our internal Dialpad enablement and our partner enablement efforts. 
• Build relationships across the business and use subject matter experts to help enhance enablement programs and content

Skills you’ll bring

• Bachelor's degree in related field or equivalent work experience
• 6 years' experience in sales enablement (product enablement is also ideal) at a SaaS company
• 4 years people management experience
• Experience working with GTM teams and a demonstrated knowledge of best practices, methodologies, and technologies in this area
• Reputation of successfully aligning to revenue org stakeholders
• Experience with enablement processes with expertise launching programs across a global organization
• Ability to break down concepts and explain them to different audiences
• Experience in executing change management initiatives with established approaches
• Skilled people leader with a history of developing enablement professionals

• Project management capabilities
• Excellent communication and presentation skills
• Creative and curious by nature, with a drive to find solutions
• Experience using Highspot is a huge plus.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Culture

We’ve been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.