11 Customer Support Jobs in Boca Raton, FL
Diabetic Footwear and Supply is Hiring a Customer Support Near Boca Raton, FL
Job Summary:
We are seeking an on-site Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication and verbal skills, as well as the ability to analyze and resolve customer inquiries and issues.
Responsibilities:
- Respond to customer inquiries via phone in a timely and professional manner
- Provide accurate information and assistance to customers regarding product features, product support
- Assist customers with order placement, tracking, and general inquiries
- Resolve customer complaints or concerns with empathy and patience
- Collaborate with internal team to address customer issues and escalate when necessary
- Perform data entry tasks, including CRM, to update customer records and maintain accurate documentation and notes
- Conduct outbound calls to follow up on customer inquiries or provide updates on their requests
Qualifications:
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in customer service or a related field is a plus
- Excellent verbal and written communication skills in English
- Strong problem-solving abilities; strong multi-tasking skills
- Ability to work independently and as part of a team
- Proficient in using computer systems and software applications for data entry and communication purposes
- Exceptional phone etiquette and active listening skills
We offer competitive compensation, and paid time off.
If you are a motivated individual with a passion for delivering outstanding customer service, we encourage you to apply. Please submit your resume along with a cover letter highlighting your relevant experience.
Note: Only qualified candidates will be contacted for further consideration. Thank you for your interest in joining the DF&S team!
Job Types: Full-time, Part-time
Pay: $17.86 - $21.51 per hour
Work setting:
- In-person
Ability to Commute:
- Boca Raton, FL 33498 (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$42k-55k (estimate)
03/22/2024
05/08/2024
The job skills required for Customer Support include Customer Service, Customer Support, Problem Solving, Written Communication, Data Entry, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support positions, which can be used as a reference in future career path planning. As a Customer Support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support. You can explore the career advancement for a Customer Support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.
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