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Responsibilities include:
-Monitoring incoming issues that are resolved by the front line Help Desk staff
-Diagnosing the root cause and resolving isolated issues
-Escalating customer issues to development staff
-Recommending product and process improvement strategies based on perceived trends or patterns in field issues
-Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments.
Full Time
$62k-84k (estimate)
03/29/2024
04/02/2024
devcare.com
New Albany, OH
100 - 200
The job skills required for Application Support include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support positions, which can be used as a reference in future career path planning. As an Application Support, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support. You can explore the career advancement for an Application Support below and select your interested title to get hiring information.