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Deutsche Bahn AG is Hiring a Cust Svc Rep, Prin Near Columbus, OH
Job Overview
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
What will you enjoy doing (duties/tasks)
- Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
- Interact with management and warehouse personnel to establish service criteria and meet customer requirements
- Follow up with customers and other departments to resolve invoice problems and discrepancies
- Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
- Accurately input into and retrieve information from the system
- Audit air bills for completeness and accuracy.
- Research and maintain filings of air bills
- Reconcile driver pickup and delivery manifests
- Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
- Record damaged shipments and misrouted freight on applicable reports
What you need to succeed (Qualifications, experience, skills, attributes)
- This is a principle level position.
- Proficient with Windows OS, Word, and MS Office Suite.
- Intermediate demonstrable proficiency with Excel (basic formulas and charts). Must be able to type 45 WPM.
- Good interpersonal skills required.
- High school diploma or equivalent required. Generally prefer 7 years of experience.
Why You will Love DB Schenker
Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
- Earn up to 3 weeks' Vacation over the course of your first year Holidays Sick Days
- Full Health Insurance after 60 days (medical, dental, vision, prescription drugs)
- Career Advancement. We are strong believers in continual training and development for our people. Your success is our success
- Your Safety is important to us, so we will provide protective gear
- Health Advocacy support for you and your family
- Company Paid life insurance
- Company paid Short-Term Disability
- 401(k) option
How to Get Started
You can begin by applying above or visit us at https://dbschenker.com/global/careers
Stay Connected With Us
Twitter: @DBSchenkerUSA
LinkedIn: www.linkedin.com/company/dbschenker/
Facebook: @DBSchenkerAmericas
Visit our Blog: www.nowthatslogistics.com
DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
- Medical:
- Vision:
- Dental:
- 401(k):
- Holidays:
Benefits:
Our offer: [Medical] [Vision] [Dental] [401(k)] [Holidays]Job Summary
JOB TYPE
Full Time
SALARY
$41k-52k (estimate)
POST DATE
03/28/2024
EXPIRATION DATE
04/15/2024
WEBSITE
bahn.de
HEADQUARTERS
BERLIN, BERLIN
SIZE
>50,000
FOUNDED
1992
CEO
RICHARD LUTZ
REVENUE
$10B - $50B
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