Description

As an Inside Sales Representative, you will interact with customers over the telephone or in person, providing information and generating customer orders.

What you'll do

• Promptly answer incoming telephone calls, emails, and text messages from customers while providing excellent customer service and follow-up if needed
• Assist customers in person with placing orders and/or answering questions
• Provide information on products, availability, pricing, applications, and delivery in a prompt and accurate manner
• Generate customer orders via phone and in person through recommending products based on their specific needs
• Provide accurate information regarding item availability and timeline of ordering if required
• Manage assigned house accounts with the goal of growth in sales
• Assist warehouse with order pulling and processing based upon call volume
• May perform special projects as assigned

Requirements

What we're looking for

• 3 years related industry experience and/or equivalent field work experience
• Knowledge of HVAC products preferred, but not required
• Ability to communicate with customers over the telephone, email and/or in person
• Good listener with the ability to assess customer need
• Goal driven, action oriented, self-motivated
• Able to deal with a variety of people and situations in a positive and open minded manner
• Well organized and represent the company in a professional manner
• Related degree is a plus

What's in it for you

• Performance based competitive pay
• Quarterly incentive pay
• Benefits package for full-time employees - no waiting period!
• Retirement plan with a 6% company match
• PTO and Paid Holidays
• Opportunity for advancement
• Employee purchase program