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Patient Care Coordinator (Call Center)
Apply
$72k-89k (estimate)
Full Time 6 Days Ago
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Steinberg Diagnostic Medical Imaging is Hiring a Patient Care Coordinator (Call Center) Near Las Vegas, NV

Job Description

Job Description

$500 Sign on Bonus! (new hires only; rehires not eligible)

Must be 18 and a high school graduate or equivalent to be employed by SDMI.

SDMI is seeking experienced Call Center Patient Care Coordinators to join our team and act as the first point of contact for our patients.

About SDMI: SDMI believes that “if you practice great medicine, patients will follow”. We have no product to sell – our job is to provide excellent patient care in a compassionate, friendly, safe and clean environment. The quality of our care is blind; we must provide high quality medical care to every patient who enters our facilities. We count on our employees to make it their priority to make each patient feel as though they are our only patient. Established in 1988, we are a growing organization with 11 facilities across Las Vegas and Henderson, and growing!

Our Culture: A common term among our employees is “teamwork”. Our employees all share a positive attitude and teamwork mentality. By working together, we excel in demonstrating our operating values of Safety, Integrity, Courtesy and Leadership. Our family culture plus continuous opportunities for growth has resulted in tenured employees of 30 years. We invite you to grow with us!

A Day in the Life as a Patient Care Coordinator: You will experience busy days in a call center environment with the expectation of processing (but not limited to) 45 calls per day. You will assist callers with appointment scheduling, obtaining patient information/insurance/financial information, process incoming referrals, verifying benefits/eligibility/authorization for both new and established patients. You will coordinate and respond to patients/referring providers in a timely manner and ensure patient satisfaction. Our best Patient Care Coordinators have the opportunity to transition into other departments within our Call Center. You can expect to be scheduled Mondays-Fridays with shifts starting as early as 8am and ending as late as 6:30pm (8 hour shifts). No weekends!

You are an ideal candidate if…

  • You have previous healthcare call center experience

To ensure success in this role, you must…

  • Be at least 18 years of age and a high school graduate or equivalent
  • Have previous experience as a medical receptionist/front desk or related experience
  • Have knowledge of medical terminology, ICD10 and CPT coding and procedures
  • Be able to type at least 40 wpm
  • Be able to multi-task consistently and work in a fast-paced environment

You can expect to earn a starting rate of $17 hourly with the ability to transition to $18 hourly if interested in further training

Today, SDMI uses the tag line “It’s what’s inside that counts”. To SDMI, it’s much more than just a clever tag line. It speaks to who we are as people, what we do and what we stand for. If you are ready to join a highly acclaimed, family owned and growing Radiology organization – apply online today!

Job Summary

JOB TYPE

Full Time

SALARY

$72k-89k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

Show more

Steinberg Diagnostic Medical Imaging
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Steinberg Diagnostic Medical Imaging
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$61k-77k (estimate)
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The following is the career advancement route for Patient Care Coordinator (Call Center) positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator (Call Center), it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator (Call Center). You can explore the career advancement for a Patient Care Coordinator (Call Center) below and select your interested title to get hiring information.

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1 Week Ago

If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

Butler University
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