Description

About us:

We are a full-service General Practice with full-service Urgent Care running side by side. We offer our clients a total GP experience with cutting-edge tools to make medicine easier. Our urgent care is that step away from not being a full emergency and allows us to help more pets that may not need the emergency type centre. Our facility is equipped with digital radiography, digital dental radiography, in-house labs, laser therapy, and CT (how would you like to be able to provide a dental CT on every patient?). We’re focused on making sure our hospital has the right tools to allow our doctors the ability to provide excellent service and care.

About the role:

We are seeking a dedicated and experienced Veterinary Technician Supervisor to join our team. The Veterinary Technician Supervisor will play a crucial role in overseeing and managing the daily operations of our veterinary clinic. This position requires excellent leadership skills, strong veterinary technician expertise, and a passion for providing high-quality care to animals. The ideal candidate will be responsible for supervising and coordinating the activities of veterinary technicians, ensuring compliance with protocols, maintaining inventory, and promoting a positive work environment.

Responsibilities:

• Supervision and Leadership: Provide leadership and direction to the veterinary technician team, including training, and performance management under the direction of the Hospital Manager.
• Clinical Support: Assist veterinarians with medical procedures, surgeries, and examinations as needed, ensuring the highest standards of patient care.
• Workflow Management: Coordinate and optimize workflow to ensure efficient clinic operations, including patient intake, discharge, and follow-up appointments.
• Quality Assurance: Implement and maintain quality assurance protocols to ensure compliance with veterinary standards and regulations. (e.g Review patient medical records to pinpoint technician development areas.)
• Inventory Management: Participate in inventory control
• Client Communication: Communicate effectively with clients regarding patient care, treatment plans, and follow-up instructions.
• Staff Development: Provide ongoing training and mentorship to veterinary technicians to enhance their skills and knowledge.
• Problem Solving: Address and resolve any issues or concerns that arise within the veterinary technician team or clinic operations.
• Collaboration: Collaborate with veterinarians, administrative staff, and other team members to deliver comprehensive and compassionate care to patients.
• Compliance: Ensure compliance with all regulatory requirements, including record-keeping, documentation, and safety protocols.

Requirements

Qualifications:

• Certified Veterinary Technician (CVT) or equivalent experience required.
• 3 years of experience working as a veterinary technician in a clinical setting.
• Experience in a supervisory or leadership role.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• Proficiency in veterinary medical procedures, anesthesia monitoring, laboratory techniques, and diagnostic imaging.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, team members, and veterinarians.
• Exceptional organizational skills with the ability to prioritize tasks, manage time efficiently, and multitask in a fast-paced environment.
• Strong problem-solving skills with the ability to make sound decisions under pressure.
• Genuine compassion for animals and a commitment to providing the highest level of care and comfort to patients.
• Collaborative attitude with a willingness to work closely with others to achieve common goals.
• Ability to adapt to changing priorities and handle unexpected situations with poise and professionalism.

Desert Ark is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.