Come work where technicians are an integral part of the entire patient visit. If you enjoy a well-structured day, we provide the right candidate the opportunity to provide excellent care to a steady consistent clientele within our general practice setting. The technician team is responsible for all things from history taking, administering medications as directed, dentistry, anesthesia and monitoring, surgical assisting, recovery, and discharges. Or perhaps you like a bit of no two days are alike. For those day-to-day change-ups and challenges our Urgent Care service is for you. And you want both? Not a problem! We love flexibility (in fact it is a characteristic the ideal candidate should have) and strive to provide a balance.

If you are a drama llama – this will not be the right fit for you – we are a drama-free practice.

Are you a new (or newer) technician graduate seeking mentorship as you grow in this career path? We have strong leadership and an onboarding process that allows you to grow in a controlled setting (no throwing you in the fire immediately).

$19 - $25 per hour

• Provide client education and address concerns for general practice veterinarians
• Engage in client interactions, adhering to phone etiquette, and protocol guidelines
• Mentor, coach, and train less experienced team members
• Facilitate client-facing points during urgent situations, including physical and phone triage
• Explain financial estimates to clients and use appropriate language to discuss finances, patient status, and treatment options
• Conduct euthanasia conversations with clients, addressing decision-making, grief, and aftercare
• Gather detailed patient histories, guide owners during appointments, and ensure timely room cycling
• Exhibit expertise in veterinary abbreviations, medical math, and terminology
• Prioritize safety for patients, staff, and equipment
• Understand and respond to changes in patient vital signs
• Perform medical procedures, including drawing blood, placing catheters, and administering medications
• Utilize equipment such as radiology, dental radiology, ultrasound, fluid pumps, and CT machines
• Assist and prep for various surgical procedures
• Troubleshoot and operate anesthesia machines
• Conduct post-op care for patients
• Understand and use dental equipment for procedures
• Perform comprehensive triages
• Recognize CPR or critical needs and communicate accordingly
• Handle various urgent care cases such as pyometra, dystocia, blocked cats, respiratory distress, toxicities, heat stroke, and more
• Use Cornerstone system for scheduling, prescriptions, and record-keeping
• Demonstrate proficiency in Smart Flow and navigate medical documents
• Handle Idexx and other lab equipment for testing and diagnostics
• Manage hospital inventory, cleanliness, and care
• Ensure safety protocols are followed for medication administration, including controlled substances

• Veterinary medical background
• Recent graduate of a CVT program or equivalent experience
• Mastery in using Cornerstone and Smart Flow
• Knowledge of hospital equipment including radiology, CT, ultrasound, and lab equipment
• Excellent communication skills, both written and verbal
• Ability to de-escalate situations and address client concerns effectively
• Strong teamwork and mentoring capabilities
• Advanced knowledge of veterinary medicine, procedures, and equipment
• Capability to make decisions in unknown territories and escalate issues when needed
• Ability to work with minimal oversight
• Coordinate activities of other personnel and guide newer team members
• Flexible work schedule, with availability to work some weekends and holidays 
• Hours of availability between 7 AM and 8 PM (each shift is a scheduled 10-hour shift)
• Communication skills and great attitude

We are an established privately owned business with 3 successful clinics. We strive to have 6-8 doctors per clinic with a support staff of 4 plus staff per doctor. Each of our facilities provides state-of-the-art equipment (CT Scanner, Endoscopy, Ultrasound…) and the ability to refer cases within the Desert Ark system. Our business model is general practice with urgent care same-day services offered Monday - Saturday. We are looking for an experienced, mature, and compassionate manager to help guide our team, grow the practice's community presence, and promote extraordinary client engagement.

Desert Ark Mission:

To Provide Health and Healing for a Lifetime fostering the human-animal bond.

Desert Ark Values:

• Make Magic Happen
• Do the Right Thing
• Contagious Curiosity