Description

About us:

We are a full-service General Practice with full-service Urgent Care running side by side. We offer our clients a total GP experience with cutting-edge tools to make medicine easier. Our urgent care is that step away from not being a full emergency and allows us to help more pets that may not need the emergency type centre. Our facility is equipped with digital radiography, digital dental radiography, in-house labs, laser therapy, and CT (how would you like to be able to provide a dental CT on every patient?). We’re focused on making sure our hospital has the right tools to allow our doctors the ability to provide excellent service and care.

About the role:

The Lead Veterinary Technician plays a pivotal role in ensuring an outstanding patient experience by directing the veterinary treatment support staff. This role requires a vigilant and competent individual with excellent time management skills who can oversee and enforce company policies, and ensure the smooth operation of daily activities. The primary aim is to provide consistent, efficient care to every patient.

Responsibilities:

• Oversee the services and treatments provided by the veterinary treatment support staff.
• Enforce company policies and update the team on new practices and policies in collaboration with the Technician Supervisor, Practice Manager, and Medical Director.
• Attend monthly team meetings and team training sessions as per the training calendar.
• Ensure treatment support staff are proficient in the systematic flow of exams conducted by doctors.
• Uphold and teach efficient time management skills to staff to guarantee consistent care to clients.
• Offer enthusiastic training about client education.

Requirements

Skills & Qualifications:

• Veterinary technician certification or experience equivalent.
• Prior experience in a veterinary setting with supervisory or lead experience preferred.
• Strong leadership and team management abilities.
• Excellent time management and organizational skills.
• Proficiency in inventory management.
• Ability to conduct training sessions effectively.
• Excellent interpersonal and communication skills.
• Strong understanding of veterinary practices and client education.
• Flexible work schedule, with availability to work some Saturdays and Holidays.
• Hours of availability between 7 AM and 8 PM (each shift is a scheduled 10-hour shift)
• No Sundays Required

Candidate requirements:

• Core Values and GWC
• Education (Level Curriculum Participation? CE Participation)

This job description is intended to outline the general responsibilities and requirements for the Lead Veterinary Technician Position. It may be subject to change and modification based on the needs of the organization and the team.

Salary: $24-$28/hr