184 Customer Support Representative Jobs in San Antonio, TX
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Derive Enterprise is Hiring a Customer Support Representative Near San Antonio, TX
Derive Enterprise is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter entry-level Customer Support Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Customer Support Representative will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice. In addition, we expect our new and energetic Customer Support Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Support Representative Will Be Responsible To:
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
Communicate the features and benefits of specific products/services based on individualized needs
Overturn objections as necessary throughout the sales process and answer questions as they arise
Respond in a prompt, effective, and professional manner to all account inquiries
Attend regular product training sessions with other CSR team-mates and upper-level management
Desired Skills for Success For Our Next Customer Support Representative:
A High School Diploma or equivalent is required
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
A tenacity and desire for growth and knowledge
A driven mindset with impeccable time management skills and a superior work ethic
Positive and professional demeanor while working with other CSRs and customers
#LI-Onsite
Job Summary
Full Time
$36k-45k (estimate)
03/21/2024
04/24/2024
The job skills required for Customer Support Representative include Customer Service, CSR, Communication Skills, Customer Support, Time Management, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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