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Customer Service Support Representative
Apply
$59k-79k (estimate)
Full Time 2 Weeks Ago
Save

Pyramid Consulting, Inc. is Hiring a Customer Service Support Representative Near San Antonio, TX

Immediate need for a talented OUTSIDE SALES REPRESENTATIVE . This is a Fulltime opportunity with long-term potential and is located in Austin TX (Onsite) Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-16236
Pay Range: 70K-$80K Annually (ESOP - fully invested after five years) . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Benefits:
$500 car allowance; Company cell phone provided; Insurance provided for the employee.
Travel:
No extensive travel, and are home every night. No overnight travel (maybe training) and no weekends.
Key Responsibilities:

  • A results-oriented Sales Representative with experience in large equipment sales and rentals.
  • Expertise in customer service and pipeline management to drive business growth.
  • Responsible for understanding customer needs while assisting with entire sales process to ensure an
  • excellent customer experience
  • Effectively use customer retention management tool to manage customer data and daily follow-ups
  • Built strong business pipeline including ranchers, farmers, commercial, and residential customers
  • Consistently one of top three sales producers in the Texas region month over month
  • Consecutively exceeded monthly sales goals
  • Responsible for discovering and understanding customers specific needs while assisting with the
  • entire sales process to ensure we provide an excellent customer experience.
  • Daily follow up on all outstanding quotes and potential sales opportunities
  • Sold on both new and used inventory to prospective commercial and residential customers
  • Need to perform onsite demos of equipment for potential customers
  • Proactively cold called on new potential customers as well as consistently followed up with existing
  • customers to build relationships and grow the business
  • 90% outside sales for lead generation
  • Call on current and target accounts
  • Develop and make sales presentations that ensure aftermarket sales.
  • Develop strategic plans and work with local management to ensure the growth of assigned service accounts
  • Develop strategic plans and work with local management to develop new and maintain existing short term rental equipment customers.
  • Develop and maintain relationships with key customers and build new relationships with potential key customers.
  • Collaborate with branch management and internal departments regarding receivables. Understand the importance of timely follow up with customers, managers, and staff making communication a top priority.
  • Clear doc center every day.
  • Fill out the call sheet weekly and submit it to the supervisor. Data from the call sheet is entered into CRM every day. For the first year, every WO that hits the doc center gets a personal visit, then hit Left-Right-Across.
  • 15-20 calls a day.
  • 10 new preventive maintenance are signed per month.
  • 6 new client accounts are set up per month.
  • 2 new rentals per month.
  • 5 SWS leads per month
  • 15 equipment leads per month.
  • 3 shop jobs per month.
  • ID and work 6-8 Target accounts on a weekly basis.
  • 5 new Dock and Door preventative maintenance services per month (door/leveller/restraint).
  • Once you join the team, you will prospect through cold calls and in the field to generate new sales.
  • Sales Producer , Customer Service, Relationships Management, Pipeline Management
  • Communication, Equipment Rental Experience
Key Requirements and Technology Experience:
  • Must have your own car
  • Seeking a hunter mentality
  • Experience: 2 - 5 years proven outside sales professional, or strong background selling or renting industrial equipment, part replacement, preventive maintenance, and forklift or warehouse equipment
  • Computer Skills: Basic knowledge and abilities of Microsoft Office products and use of CRM a plus.
  • Education: College degree preferred but not required
Our client is a leading M aterial Handling organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#prof

Job Summary

JOB TYPE

Full Time

SALARY

$59k-79k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/20/2024

WEBSITE

pyramidci.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

1,000 - 3,000

FOUNDED

1996

TYPE

Private

CEO

EMMA ADAMS

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Pyramid Consulting, Inc.

Pyramid Consulting is a recruitment process outsourcing firm that provides software development and IT staffing solutions.

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The following is the career advancement route for Customer Service Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support Representative. You can explore the career advancement for a Customer Service Support Representative below and select your interested title to get hiring information.

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