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GMP at DEPT®: 

• A group of creative colleagues that will feel like friends in no-time;
• Good vibes: we’re trusting and believe in creative freedom and autonomy;
• If you grow, we grow. That’s why we’ll cheer you on [and support you] with personal coaching, a development plan and budget;
• Projects that work as well for you as the other way around. From short and snappy to more in-depth: whatever fits your ambition;
• Clients that will make you feel like a proud ambassador, like Philips, Nivea, and bol.com;
• Best of both worlds: the pros of an international leading agency with the energy of a local studio.

JOB PURPOSE

For our new and ambitious business unit, we are looking for an equally ambitious and eager young professional to complement our Google Marketing Platform team.

The end goal of this position will be for you to be able to manage the entire life cycle of our high profile clients such as Ahold, JET, smart and others. You will act as the central point of contact for the Google Marketing Platform operations. You will help our new clients to onboard and help current clients get the most out of Google Marketing Platform. In doing so, you will navigate internal and external stakeholders to help clients in the best way possible.

Google Marketing Platform

DEPT® became an official Google Marketing Platform reseller in 2020. That means that we enable and help our clients grow in using these platforms. At the moment we're helping out more than 50 clients all over Europe, with an ambition to expand our boundaries.

You'll join an international team, collaborating with Dept Netherlands, Switzerland and Denmark. Other countries will soon be added. The core team includes people from all layers of the organization. In doing so, we’re a flat organization.

KEY RESPONSIBILITIES

• Responsible for top notch client experience
• Managing client through their onboarding process, ensuring they are set up for success
• Be the face of the GMP team to many of our clients, receiving questions from clients and DEPT® and connecting them to the right specialists.
• Support with the execution of our invoicing
• Apply your creativity to support our marketing team
• Be hands-on in the basics of all Google Marketing Platform products. Once a client wants to go in-depth you'll fly in a specialist.
• Educate clients through mailings

WHAT WE ARE LOOKING FOR

• Have excellent project management skills
• Have an eye for detail
• Know what it’s like to deliver excellent customer service
• Are not afraid to operate independently and take ownership of client communications
• Have a creative mindset

WE OFFER

• The choice to work where you are most productive: whether that is in one of our offices, or abroad for 13 weeks a year. Rather work from home? No problem! We’ll provide you with the best of class materials, such as a high-quality laptop, monitor, work phone and the necessary furniture.
• Everything to focus on your health: from free bootcamp to yoga lessons, mindfulness sessions, mental health services, serious discounts on sport memberships, healthy lunches at the office, and above all: a safe work environment.
• Great fringe benefits; use of OV-bikes, an NS Business Card and many other goodies.
• You can discover even more employee benefits here.
• A reputation for doing good. DEPT® has been named a Great Place To Work in 2023 and has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30 countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.