11 Customer Care Specialist Jobs in Rapids, IA
Dental Prosthetic Services is Hiring a Customer Care Specialist Near Rapids, IA
Are you enthusiastic, customer focused, passionate and caring? Do you thrive in a dynamic, “customer first” environment?
Would you like an environment where in person customer contact is limited.
Dental Prosthetic Services has an opportunity for a Customer Care Specialist.
This position is primarily packing and shipping!
Hours may vary between 09:00 AM – 8:00 PM Monday - Friday typically 9:00 AM - 6:00PM
As a member of our Customer Care team, you will be responsible for accurately processing incoming and outgoing cases, reading prescriptions and accurately receiving them, disinfecting new cases, packing and shipping and providing world class service to our customers and performing a variety of other administrative tasks.
You will be given the tools and resources to make a difference in the lives of the patients we serve while adding to the growing success of our Agile work environment that values smart, capable, creative people who are able to work in self-organizing teams.
Personal accountability, courage, curiosity, a willingness to learn and respectful interactions are a MUST. Successful candidate must be detail oriented and have the ability to thrive in a fast paced environment.
This position will require you to be able to do a variety of tasks and is/ can include sitting, standing, bending and lifting for the entire shift.
Requirements:
- Minimum one year customer service and/or administrative experience required.
- Previous experience in a dental office setting is a plus.
- Data entry and computer skills required.
- Microsoft office experience is preferred.
- Must be able to or willing to learn how to read cursive and prescriptions.
- Must be able and willing to stand for long periods of time.
- Lifting and bending up to 20lbs 50 % of the time.
DPS is a family owned full service laboratory with over 50 years of history providing dentists with high quality dental appliances. We offer a competitive salary, benefits and on the job training.
If you are interested in pursuing a career with Dental Prosthetic Services, click apply now to submit your resume via email today!
DPS is an Equal Opportunity Employer. Pre-employment drug screen required.
Job Summary
Full Time
Medical Technology
$38k-47k (estimate)
03/10/2023
05/20/2024
dpsdental.com
CEDAR RAPIDS, IA
25 - 50
1972
CHRISTINE VAN CLEVE
$5M - $10M
Medical Technology
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The job skills required for Customer Care Specialist include Customer Service, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
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Aside from the skills, customer care specialists should also have emotional strength.
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Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
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Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
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Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
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Step 3: View the best colleges and universities for Customer Care Specialist.
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