Position Summary :

Front Office Administrative Assistant

Dental Care of St. Joseph, is looking for a Business Assistant to join our team.

• Join a 12 person team that thrives on collaboration, communication, and community
• Fun office, that truly cares about their patients and team members!
• Energetic, family-oriented, fast-paced atmosphere
• Full-time; Monday-Wednesday 7 : 30-5 : 00; Thursday 7 : 30-3 : 00; Friday 8 : 00-3 : 00; No weekends!
• Competitive pay based on experience
• We're located at : Sherman AveSt. Joseph,Missouri

Preferred Experience

• 1 years of experience in a dental or medical setting
• 1 years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Abilty to learn quickly and multi-task
• Strong customer service skills
• Will most likely be the first impression of the office; Must have a fun, outgoing, people-oriented demeanor
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential

Physical Requirements :

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Last updated : 2024-04-05