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Patient Service Representative
Dental Care Alliance Wheat Ridge, CO
$37k-47k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Dental Care Alliance is Hiring a Patient Service Representative Near Wheat Ridge, CO

Overview

Red Rocks Endodontics has an immediate opening for a full-time Dental Receptionist for our office located in Wheat Ridge and Lakewood, Colorado. The Dental Receptionist we hire is required to have at least 1 year of experience working in a dental office environment. We are looking for candidates that have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices. We offer a competitive salary, plus benefits!

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

  • 1 years Experience working in a dental office experience, required
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skill

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.​​​​​​​Go further with an Ally

#JAN

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-47k (estimate)

POST DATE

02/15/2024

EXPIRATION DATE

04/03/2024

WEBSITE

dentalcarealliance.net

HEADQUARTERS

NEWTOWN SQUARE, PA

SIZE

1,000 - 3,000

FOUNDED

1991

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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About Dental Care Alliance

DCA is a dental support organization that offers career opportunities and practice-transition solutions for dentists and support professionals.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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