Join our team and succeed with us!
We are General Dental practice in Portland, Oregon in search of a Full-Time Patient Care Coordinator with dental experience and working knowledge of dental insurance. You MUST have a minimum of 2 years dental experience. The Patient Care Coordinator exhibits quality service, commitment, accountability, and excellence on behalf of the practice. The schedule is Monday through Friday.

JOB DUTIES: If you have a strong background in patient care coordinator/ insurance billing processor, along with excellent customer service skills, we would love to hear from you.
The ESSENTIAL DUTIES of the Patient Care Coordinator/ Insurance billing processor include:
• Providing friendly and patient centered customer service
• Answering and making phone calls
• Scheduling and confirming appointments
• Maintaining full and productive schedules – optimizing production
• Reviewing insurance coverage and out-of-pocket fees with patients
• Assisting patients with filling out forms and other services they may need
• Processing patient insurance
• Collecting payments
• Managing patient records
• Entering appropriate data and documents into practice management software system
• Copying and sending patient's records upon written patient request
• Participating in meetings and training sessions
• Submit insurance claims and follow up on outstanding claims
• Communicate with insurance companies to resolve any issues or discrepancies
• Other duties as assigned
• Address customer concerns and resolve any issues in a timely manner
• You will be PROCESSING INSURANCE PAYMENTS AND FOLLOWING UP ON CLAIMS AND A/R
• Reliable
• Good written and verbal communication skills

QUALIFICATIONS for Patient Care Coordinator:
• Two or more years of experience in a dental patient care coordinator or dental administrative role is required.
• Software skills - Microsoft Office, Outlook, Email, dental software (Opendental a plus)
• Working knowledge of dental procedures and dental insurance
• Problem-solving skills; good judgment; ability to handle multiple tasks simultaneously with minimal supervision
• Highly developed organizational and planning skills
• Excellent verbal and written communication skills