18 Help Desk Analyst (Junior-Level) Jobs in Colorado, CO
Deloitte is Hiring a Help Desk Analyst (Junior-Level) Near Colorado, CO
Recruiting for this position will end of Aug 29, 2024
Work you'll do :
- Field incoming help requests from end users.
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Perform preliminary troubleshooting and either resolve or escalate to next tier level.
At Deloitte, we believe cyber is about starting things-not stopping them-and enabling the freedom to create a more secure future. Our Cyber Application Security team advises federal clients on integrating security activities throughout the software development lifecycle to enable the design, build, and deployment of secure applications. Our team focuses on concept and requirements, design and development, verification, production and maintenance, and retirement. If you're seeking a career in vulnerability management, quality assurance, or GRC tools, then Application Security at Deloitte is the offering for you.
QualificationsRequired :
- BA/BS or MA/MS degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active Top Secret clearance with SCI eligibility required
- Up to 3 years years of hardware or software support
- Strong written and oral communication, customer service, and time and project management skills
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Job Summary
Full Time
Business Services
$60k-75k (estimate)
05/20/2024
06/06/2024
deloitte.com
LOS ANGELES, CA
>50,000
1845
Private
BYRON DAVID
$1B - $3B
Business Services
Related Companies
About Deloitte
Deloitte is a management consulting firm that provides audit, tax consulting, enterprise risk and financial advisory services for businesses.
The job skills required for Help Desk Analyst (Junior-Level) include Help Desk, Customer Service, Problem Solving, Project Management, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst (Junior-Level). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst (Junior-Level). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Analyst (Junior-Level) positions, which can be used as a reference in future career path planning. As a Help Desk Analyst (Junior-Level), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst (Junior-Level). You can explore the career advancement for a Help Desk Analyst (Junior-Level) below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.
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Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
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Gathering and triaging cases that require attending to.
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A help desk analyst spends the majority of the day performing remote support.
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Help desk analysts troubleshoot difficulties with computers and their connections.
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Submitting purchase requests and monitoring your expenditure.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Use common words and punctuation.
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Set a time limit then change tactics.
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Name the different kinds of software testing.
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Find ways to get job experience.
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Step 3: View the best colleges and universities for Help Desk Analyst.
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