12 Front Office Agent Jobs in Key West, FL
Default Company is Hiring a Front Office Agent Near Key West, FL
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.
Responsibilities/Duties:
- Possesses knowledge of all hotel and marina services as well as hours of operation.
- Greets guests courteously, ability to check guests in and out of the PMS.
- Possesses knowledge of reservation and billing systems.
- Maintains and controls room inventory and availability, coordinates with Housekeeping.
- Possesses knowledge of the hotel's credit policies.
- Possesses knowledge of hotel products, rates, and special promotions.
- Monitors the arrival emails and responds to guest requests.
- Monitors and responds to Helix notifications
- Checks in Resort Pass guests
- Possesses knowledge of, and uses, emergency procedures.
- Conducts inventory of and restocks supplies.
- Completes checkout procedures for guests.
- Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
- Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
- Runs a detailed shift audit by employee, and balances daily work to computers.
- Maintains neatness of front desk work area.
- Performs all other related duties as assigned.
Required Training/ Education/Experience: | High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. |
Minimum Qualifications: | · Good communication and interpersonal skills. · Must have command of the English language · Effective time management and task prioritization skills · Must be able to work flexible and extended days/hours, including evenings, weekends and holidays. · Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment. · Basic mathematical skills. · Able to stand, sit and continuously move for extended periods of time. · Must be alert to the needs of guests and team members. · Able to lift 50 pounds. · Good hearing and vision with or without corrective lenses. |
The Perry Hotel offers it employees:
Competitive Wages
Subsidized Dormitory Style Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
Come Join Our Team...
Job Summary
Full Time
Business Services
$27k-36k (estimate)
01/29/2024
05/23/2024
panamacitybeachcondo.com
Atlanta, GA
<25
Business Services
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The job skills required for Front Office Agent include Billing, Time Management, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Agent job description and responsibilities
The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.
03/20/2022: Greenville, MS
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
04/26/2022: San Francisco, CA
They provide information about the hotel, available rooms, rates and amenities.
02/25/2022: New Haven, CT
A Front Desk Agent provides an epic level of service for Hotel's guests and owners.
04/01/2022: Springfield, OR
Respond to clients’ complaints in a timely and professional manner.
04/27/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Agent jobs
A great front desk agent should be smiling 100% of the time.
05/04/2022: Lorain, OH
Maintain and update knowledge on all resort facilities, packages and special events within premises.
03/28/2022: Baltimore, MD
Assisting guests with disabilities.
04/24/2022: Dothan, AL
Operate switchboard and assisting with inquiries.
04/05/2022: Saint Louis, MO
The optimal front desk person must also be an excellent multitasker.
04/28/2022: New London, CT
Step 3: View the best colleges and universities for Front Office Agent.
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