Earth at Hidden Pond in Kennebunkport is seeking a Restaurant Manager to join the team! Core responsibilities of the position include assisting the Restaurant Manager with overseeing front of house management including scheduling, training, inventory management, ensuring guest satisfaction, and overall floor management during hours of operations. Earth offers dinner service 5-9pm daily, year-round. 

As Trip Advisor's #1 Restaurant in Kennebunkport, Earth at Hidden Pond is a standout among coastal Maine food and beverage. Earth delivers farm-to-fork dining with simple, innovative fare that highlights the best of each season.The menu makes the most of organic, in-season ingredients grown right in their own gardens and sourced from local farmers, fishermen, and foragers. Signature cocktails are crafted with herb-infused spirits and freshly muddled fruits. In 2023, Hidden Pond was proud to be awarded an HSMAI Adrian Award and Trip Advisor's Travelers Choice Award listed in the Top 10% of Hotels Worldwide.

Job Summary:

• Assist in creating effective, cost-efficient schedules for F&B team based on forecast and budget.
• Lead training initiatives for new employees.
• Escalate employee relations issues to Restaurant Manager and assist in corrective action as needed. 
• Assist in proper inventory management and effective ordering. 
• Lead daily pre-meals/stand-up meetings as assigned. 
• Ensure compliance with all F&B operational procedures. Work with Restaurant Manager on development of SOPs as needed.
• Update POS with pricing, specials, menu changes, etc.
• Intentional guest engagement through “touching tables” and ensuring guest satisfaction at all times.
• Expedite food regularly, practicing and training for proper timing of food courses.
• Provide feedback and creative suggestions on cocktail program.
• Enforce and practice proper cash handling procedures. 
• Ensure team is educated on all tip pool and service charge distribution policies. Manage fair, consistent distribution of tips and SCs.
• Coordinate workflow to ensure a smooth-running operation.
• Complete employee performance reviews/evaluations as required.
• Assist team members as needed to promote a positive teamwork environment. All managers are expected to perform any duty of their own employees. Managers should be present on the floor and assisting their teams in all operation needs at peak service times.
• Practice conscious knowledge of food allergies and safety in preparation.
• Responsible for comp and void privileges and approving active promotions and gift card/certificates.
• Attend all scheduled meetings and training sessions.
• Floor management through ambiance, lighting, volume, cleanliness, decor, etc. and delegation and support of subordinate staff. 
• Manage reservations to maximize potential revenue. 
• Work with payroll department for proper employee hourly rates, perform payroll duties biweekly, communicating and submitting needs, ensure staff receives paychecks, assist to set up direct deposits.

Key Skills & Experience Required:

• 1 Year Food & Beverage leadership experience at a high-volume, full-service restaurant.
• 3 years Food & Beverage service experience 
• Demonstrate natural leadership qualities with a positive, team-focused attitude
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for F&B.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused with constant interruptions.
• Understanding of restaurant operations; food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverages.

About Kennebunkport Resort Collection

The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, Lodge on the Cove//The Dory, The Langsford, and Via Sophia by the Sea. 

KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees;

• Employer-subsidized medical, dental, and vision insurance
• Company-funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
• Flexible and understanding work-life equality
• Family Matters Program of 3 months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture
• Company-funded Employee Assistance Program for life and mental health resources

Why Join our team?

Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.

As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.

Ready to learn more?

Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we’re making a difference.