Reliance Fire Protection, Inc., a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, inspection, testing and maintenance capability.

At Davis-Ulmer/Reliance Fire Protection we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Due to continued growth, we are looking for a dynamic Inside Sales Representative to join our team in Baltimore, MD. As an Inside Sales Representative, you will build relationships with customers, present effective proposals and offer solutions based on inspection deficiency reports.

As an Inside Sales Representative, you will:

• Prepare and present effective proposals that offer solutions to customer life safety issues based on inspection deficiency reports.
• Build relationships with customers to capture a full range of fire protection services including fire alarm and suppression installations, as well as repair and inspection of existing systems.
• Maintain relationships with vendors, stay abreast of new products, technical data, and market trends.
• Contact existing and potential customers to determine fire protection needs and evaluate repair options.
• Read, interpret different types of fire system inspection reports and apply technical requirements of fire protection codes, manufacturer’s technical data, building codes, insurer criteria, to quote repairs accurately.
• Oversee projects by making routine site visits, attending status meetings, processing related documentation and other duties related to evaluating project performance.
• Other duties as assigned by manager.

Education and/or Experience:

• High School Diploma/GED with Associate degree preferred.
• Previous related experience or equivalent combination of education and experience is a plus.

Qualifications/Requirements:

• Excellent oral, written, telephone and customer service skills.
• Strong time management, organizational and interpersonal skills
• Ability to assist both internal and external customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusion.
• Ability to read, analyze, and interpret general business procedures and regulations.
• Moderate to advanced computer skills
• Valid state driver’s license

Supervisory Responsibilities:

• May supervise field technicians.

Physical Demands and Work Environment:

• Office environment – moderate noise
• Requires the ability to drive to customer locations to evaluate system impairments at times.
• Will require working in the field at job sites from time to time with exposure to dust, fumes, and higher levels of noise.
• May require light lifting.
• Requires working on computers and phones consistently throughout the day.