⭐ About the team:
Spanning across continents and time zones, the Solutions Engineering team is led by our VP of Solutions & Services and are located in both France and the US. In conjunction with our Account Executives, this team is responsible for adding new names to our roster to the likes of current clients such as Etsy, Scentbird, SeatGeek or TripAdvisor. Leading a remote team of Solution Engineers in the US, you will utilize your business competencies and technical expertise to best orient prospects to support sales goals, while continuously upskilling and growing out your future team.
You will handle all the technical discussions with prospective clients and assist them with understanding how the DataDome solution works and how it can be implemented in their existing architecture.
🏆What does success look like as a Solutions Engineering Manager: An ideal SE manager will become intimately acquainted with customers' business requirements, technical needs, systems, environment and service history, while enabling your team to manage and drive the targeted business goals. You will also liaise on a continual basis with various stakeholders on both the tech and business units. You are at ease being hands-on, but also passionate about building your team. 

👉 You will be more specifically in charge of things like...

• As a manager, you will construct and create a process flow that ensures business continuity and collaboration amongst the team and cross-functionally 
• You will be responsible for the pipeline accuracy within Salesforce
• Understand complex customer business problems and advise on the advantages of deploying the DataDome solution
• Visualize customer internal systems and information topology
• Lead technical discussion with prospects
• Guide customers through the evaluation process ensuring that DataDome's solution meets key business objectives and technical requirements
• Configure prospect's stack to enhance bot detection
• Attend several conferences such as AWS re:Invent, RSA and BlackHat and events organized by our Marketing team
• Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback

What’s in it for you?

• Remote Life: While we offer remote, hybrid and in-office options, this specific role is remote and provides you with a $500 stipend to help you set up your ideal workspace.
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager. 
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite abroad, winter party in NY, lunch & learns, & much more.
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 27 days 12 national holidays.
• 401 K eligibility matching.

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with Matt, VP of Solutions and Services 
• You will complete a test and review it with an Account Executive and Matt, VP of Solutions and Services
• The final step will be a one-on-one meeting with Benjamin, CEO 
• Welcome to DataDome!

DataDome’s bot and online fraud protection detects and mitigates attacks with unparalleled accuracy and zero compromise. Bot protection is the foundation of online fraud prevention, and last year, DataDome’s machine learning solution blocked over 250 billion fraud attacks in real time. Leading global enterprises—including Rakuten and AngelList—trust DataDome’s solution and 24/7 SOC experts to protect their mobile apps, websites, and APIs against ATO, carding, credential stuffing, DDoS, scraping, and more.

A force multiplier for IT and security teams, DataDome is transparent, user friendly, and easy to deploy. The solution adds no latency to protected platforms, responding to each request in under 2 milliseconds thanks to 26 regional PoPs and autoscaling technology. DataDome is frictionless for consumers, providing optimal security without frustrating human users by integrating the only secure, user-friendly, and privacy compliant CAPTCHA into the complete 360° solution.

Consistently ranked a top G2 Leader in Bot Detection & Mitigation, DataDome was also named a Strong Performer in the 2022 Forrester Wave: Bot Management, placed in the 2022 and 2023 Inc. 5000, and won the 2023 SC Awards Europe for “Best use of Machine Learning/AI”. Certified a Great Place to Work in the US and France, DataDome’s team of BotBusters spans the globe.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.