45 Customer service lead Jobs in Brooklyn, MN
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Data Recognition Corporation (DRC) is Hiring a Customer service lead Near Brooklyn, MN
Customer Service Support Lead - onsite
Employer Location Brooklyn Park, MN Start date Apr , 4 Closing date May , 4
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Category Job Type Employment Status You need to or to save a job.
Job Details
Summary :
Essential Position Responsibilities :
Review Daily Ticket Management to ensure accuracy and adherence to policy
Complete Quality Assurance evaluations and provide agents with positive feedback as well as improvement opportunities
Performs and maintains acceptable performance levels as measured against the following metrics : Task accuracy and completion, maintaining deadlines, positive and motivating attitude,
Support and encourage your agents to improve through positive interactions
Document and communicate to appropriate resources any recurring / critical client issue received
Write, edit, and proof project documentation, email, and Knowledge articles
Knowledgeable about assigned Clients, service offerings, policies / standards, and processes
Preferred
Last updated : 2024-04-27
Job Summary
Full Time
$45k-58k (estimate)
04/28/2024
05/09/2024
datarecognitioncorp.co...
<25
The job skills required for Customer service lead include Client Service, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service lead positions, which can be used as a reference in future career path planning. As a Customer service lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service lead. You can explore the career advancement for a Customer service lead below and select your interested title to get hiring information.
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