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Field Service Representative
Daniels Health Downers Grove, IL
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$53k-62k (estimate)
Full Time Just Posted
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Daniels Health is Hiring a Field Service Representative Near Downers Grove, IL

???? **Privacy Notice**

**Field Service Representative**

Downers Grove, IL / USA Field Service / Full Time Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!

**Offering a $500 Bonus for our Field Service Representative!** Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy

Inspection and servicing of all Daniels products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment

Maintaining adequate inventory levels of container stock at a location and department level

Clear communications and strong relationship management with hospital staff and Daniels staff

Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties

Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision

Ensuring staging area is neat and orderly after entering and before leaving the facility

Standing and walking for a significant part of the day

Lifting containers weighing up to 40 lbs

Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs

COVID-19 considerations: Willingness to be COVID vaccinated necessary.

Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time. No previous experience working in healthcare required. Well show you the ropes!

If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesnt seem like the right fit for you but sounds perfect for someone you know, send them our way!

**Job stability** as an essential service to healthcare we are non-seasonal and recession proof.

**Consistent work hours**

**Permanent position ** This is a Full-Time permanent role of 40 hours a week.

**Competitive salary ** This position is offering a rate of $19.00 per hour

**Benefits** Full time roles are provided benefits, sick leave and vacation leave from day one

**Opportunities for overtime** we always need extra hands on deck so overtime opportunities are plentiful

**Safe work environment** We supply above and beyond the standard PPE protocols for safe handling of medical waste find out more about how we protect you at

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

*Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.*

Job Summary

JOB TYPE

Full Time

SALARY

$53k-62k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

WEBSITE

danielshealth.com

HEADQUARTERS

WALTON, KY

SIZE

200 - 500

FOUNDED

2002

REVENUE

$200M - $500M

INDUSTRY

Ancillary Healthcare

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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