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Customer Sales Representative
Daltile Houston, TX
$55k-71k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Daltile is Hiring a Customer Sales Representative Near Houston, TX

Daltile is seeking a Customer Service Representative who ensures effective and efficient coordination between The Company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.
Primary functions are:
  • Demonstrates the ability to perform all entry and intermediate-level tasks.
  • Facilitates communications between various Customer Service Operations work groups.
  • Applies solid knowledge of business concepts, procedures, and practices, and a complete understanding of fundamentals in a functional area.
  • working knowledge of other related disciplines.
  • Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity and
  • leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.
  • Plans and organizes non-routine tasks with w/approval. Establishes priorities of work assignments.
  • Solves many complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods.
  • practices to obtain imaginative, thorough, and practical solutions to questions.
  • Understands the organizational structure and key roles of teams. Maintains general knowledge of products/services associated with the area and
  • employees involved with specific product lines and services.
  • Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.
  • Serves as backup to at least two specialized functions in the team.
  • Ability to train other CSRs.
  • Participates in special projects and performs additional duties as required.
  • Must be available to work rotating shifts.
Education and Experience:
  • A High School Diploma or GED equivalency is required.
  • 2 or more years of call center or customer service experience.
  • Customer account management experience preferred.
  • Flooring industry experience preferred.
Competencies:
  • Excellent oral and written communication skills.
  • Demonstrated ability to interact effectively with individuals at all organizational levels required.
  • Good voice quality that is conversational and professional.
  • Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills is required.
  • Strong interpersonal relationship-building skills.
  • Moderate computer skills – Word, Excel, and database experience is a plus.
  • Detail-oriented with the ability to multi-task, and manage priorities and time effectively.
  • Ability to work in a fast-paced environment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$55k-71k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

05/10/2024

WEBSITE

daltile.com

HEADQUARTERS

DALLAS, TX

SIZE

1,000 - 3,000

FOUNDED

1947

TYPE

Private

CEO

LAURA SKEETERS

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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About Daltile

Daltile offers wall and flooring tile products ranging from ceramic tile, porcelain tile, glass tile, stone tile and slabs.

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The job skills required for Customer Sales Representative include Customer Service, Leadership, Communication Skills, Problem Solving, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Sales Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Sales Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Sales Representative. You can explore the career advancement for a Customer Sales Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Sales Representative job description and responsibilities

Customer sales representatives must ensure that they can give customer satisfaction and offer the best professional support.

01/21/2022: Lawton, OK

Customer sales representatives are responsible for providing the best customer experience to customers, usually during and after sales transactions.

01/27/2022: Champaign, IL

Describe the use and operation of merchandise to customers and share product knowledge while making personal recommendations.

01/10/2022: Mcallen, TX

Customer sales representatives sell products or services to businesses, organizations, government agencies, and also to direct consumers.

01/09/2022: Portland, ME

They work directly with customers to recommend products and services to fit their needs.

02/04/2022: Huntsville, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Sales Representative jobs

Number of customers demand more genuine sales conversations, keep it natural and never sound like a robot.

02/18/2022: New Suffolk, NY

Customer sales representatives utilize their natural talent to understand customer's pain points and communicate their organization’s value proposition to make winning deals.

03/11/2022: Springfield, OR

Customer sales representatives should review and gain knowledge of the product/service which will help them suggest a solution to the customer right away.

12/17/2021: Rockford, IL

Customer sales representatives must be patient and polite, especially when dealing with difficult or angry customers.

02/03/2022: Albany, NY

Try to established trust by demonstrating product familiarity and retail sales proficiency.

03/01/2022: Miami, FL

Step 3: View the best colleges and universities for Customer Sales Representative.

Butler University
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