• Dallas Reading and Language Services is looking for an experienced professional, energetic, organized, and driven person to join our team in a patient scheduling coordinator role to help support and grow our existing clinic.

  The right candidate will be a natural self-starter with strong attention to detail. We will train on specific task items listed below, though the right fit will quickly and easily pick up responsibilities and manage them on their own. We need a fun, vibrant, engaging Patient Scheduling Coordinator to further our exceptional culture as we expand.

  Our practice is a successful pediatric therapy organization with a start-up mentality driven on delivering the highest quality patient care experience. This candidate must not be afraid to do anything scheduling, marketing, cleaning, customer service, collections, etc.

  Skillset:

  • You have the ability to connect, motivate, and empower all those around you inclusive of customer service, patient onboarding, and have an authentic quality to your sales approach.
  • You are not afraid to get your hands dirty and will do any job to advance the progress of the company
  • You are compassionate with a high EQ we work with kids with developmental delays and their families.
  • You are punctual, reliable, and your actions match your words
  • Strong and fluent oral and written communication.
  • You are a creator, a doer, a leader, & most importantly an effective communicator
  • You have a familiarity with healthcare insurance and basic insurance jargon.
  • You are purpose-driven and driven by making a difference beyond just financial ambition.
  • You have natural salesmanship and are able to deliver the highest customer service and overcome obstacles seamlessly

  Responsibilities:

  • Create and maintain an incredible work culture that stimulates staff enthusiasm, collaboration, and rapport between colleagues
  • Create and maintain an incredible patient experience and culture that stimulates positive reviews and referral growth
  • Facilitate and oversee the entire intake, customer service, and patient onboarding experience to increase patient census, scheduling, and overall growth to multiple clinic locations
  • Use your sales and empathy skills to engage and influence parents
  • Ensure therapists are well supported by maintaining inventory through collaboration with staff and clinic director
  • Answer inbound phone calls from clients and potential patients
  • Help to plan team events and celebrations
  • And any additional duties that the leadership team assigns as appropriate

  Requirements:

  • 2 years of administrative, customer service and operational management, or related experience
  • Extremely intelligent and detail-oriented
  • Strong work ethic
  • Outgoing personality with excellent communication skills (written, verbal, interpersonal)
  • Does not get rattled easy and incredible at multi-tasking
  • Results-oriented
  • Experience in pediatric therapy operations (preferred)
  • Strong technology and computer skills

Email your resume and cover letter to drls@dallasspeechtherapy.com with the subject “Bilingual Patient Scheduling Coordinator”