SUMMARY OF RESPONSIBILITIES:

The Outside Sales (Account Manager) is responsible for sales and margin growth as-well-as market penetration and market growth. Accountable for retention, development, customer satisfaction of both existing and new accounts, and for area coverage in Minnesota for our OEM Division.

JOB DUTIES INCLUDE:

• Promote and sell DFP products to new and existing customers.
• Ability to develop and build customer base utilizing proven sales techniques including research, prospecting, lead generation, cold calling, and closing.
• Maintain profitability & gross margin objectives.
• Must maintain a good working relationship with Engineering, Purchasing, Management, and all aspects of the Customer.
• Provide adequate forecasts for assigned territory.
• Maintain and Utilize Key Tools; Pipeline, Open Order Reports, Driving Logs, etc.
• Follow-up on all account activities to ensure order accuracy and timelines of completion to customer satisfaction. Apprise supervisor when involved with resolving critical customer satisfaction issues.
• Attend and participate in Vendor and DFP training and sales meetings.
• Maintaining accurate records of customer information, i.e., contacts, project files, competition, etc.
• Travel required – approximately 50% depending on where located.
• Perform other duties as assigned by Area Sales Manager.

SKILLS/QUALIFICATIONS:

Experience in OEM Fluid Power account management, Fluid Power Certification Preferred (not required); Thorough Understanding of Hydraulic and Electrical Systems; Product Knowledge of Pumps, Motors, Valves, and Filtration; Excellent Customer Service (people skills); Strong Communication Skills (written & verbal); Motivated and Function well Independently as-well-as within the Team; Manage Multiple Priorities in a Fast-Paced Environment.