Overview

Thermal Supply Inc. is a Daikin Comfort Technology Company operating in the Pacific Northwest with 23 locations spanning Alaska, Idaho, Montana, Oregon, and Washington. A wholesaler of Refrigeration, Heating, Air Conditioning Equipment, Parts, and Supplies, we work with the industry’s best vendors including Daikin, Goodman, Russell, ClimateMaster, Copeland, Emerson, Heatcraft, Honeywell, Larkin, Manitowoc, Modine, Mueller Industries, Ptubes, Sporlan, US Motors, and many more.

In December 2021, Daikin Comfort acquired Thermal Supply and Air Reps in the Seattle market, with a presence of over $300 million in revenues. Given our current growth and acquisition, we are seeking a Credit Manager to lead our growing team overseeing Accounts Receivable and Credit Management. Proactively minimize the company’s financial risk and credit exposure while providing an effective level of support to the Collection, Sales and Finance organizations in achieving their volume and financial objectives.

What you would do as a AR, Manager, Manages the activities and personnel of an organization’s accounts receivable section. Develops policies and procedures regarding bill payment, credit and collection activities and billing investigations. Recommends the amount of working capital necessary to finance accounts receivable. Supervises and maintenance of accounts receivable ledgers.

Responsibilities

• Coordinate workflow and oversee daily billing activities.
• Manage and direct day-to-day activities of revenue management and estimating teams to maximize productivity and quality.
• Manage the closing of each month to ensure billing revenue meets or exceeds sales forecasts.
• Ensure all client invoices are processed in accordance with client billing standards and deadlines.
• Work with collections on daily basis to ensure timely payment from clients.
• Review collections reports to ascertain payment status, outstanding balances in order to evaluate effectiveness of collections procedures.
• Reconcile all A/R related accounts.
• Provide analysis of sales and collections.
• Cultivate and maintain positive relationships with internal work groups and clients.
• Document and escalate any enhancement requests that will increase productivity and/or cost saving.
• Determine and monitor red flag/fraud criteria and appropriate communications to organization of suspicious account/people as facts arise.
• Implements appropriate action to collect delinquent accounts, including legal suit, 3rd party collections, holding of shipments, etc., as required – negotiate payment plans as needed.
• Arranges notes receivable, security instruments, Letters of Credit, Guarantees, UCC filings if needed.
• Develop and collaborate a positive working relationship with sales and cross-functional departments, understanding sales relationships and department goals.

Qualifications

• Bachelor’s degree is preferred in accounting, finance or related field. 
• 5 years related experience in a similar credit role, including 2-3 years’ experience in a management role.
• Post-secondary education in business or related discipline preferred. Attained or actively pursuing credit designation (CCP) a plus.
• Understanding of accounting principles.
• Experience with customer negotiations.
• Microsoft Excel – intermediate level preferred, Microsoft Word & Outlook.
• Strong problem-solving skills and work ethic.
• Experience working with ERP and Accounting systems (Epicor, Mincron a plus).
• Familiarity with credit reporting agencies, trade suppliers, collection agencies.
• Knowledge of federal and state compliances of keeping all information safe.