Job Description
Looking to gain work experience? Don't miss this opportunity in Grand Rapids! Dahl Consulting is currently partnering with a leading global company in the logistics industry. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring an Associate Operations Coordinator for a contract-to-hire position! Interested? Get more details below!

• Contract Duration: 6 months, contract-to-hire
• Worksite Location: Grand Rapids, MI

What you'll do as an Associate Operations Coordinator:

• Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track shipments, and enter events and invoices
• Monitor task boards and assigned email accounts to respond to customer and carrier requests
• Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
• Follow through on customer or carrier requests to ensure satisfaction
• Escalate questions or requests when necessary
• Validate and ensure the accuracy of load data in systems according to CHR and customer standards

What you need to become an Associate Operations Coordinator:

• High School diploma or GED; Bachelor's degree preferred
• Previous customer service experience
• Basic proficiency in Microsoft Office Suite of programs
• Demonstrated communication, prioritization, and time management skills
• Prior work experience that required attention to detail and accuracy

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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