6 Customer Service Representative Jobs in Rapid City, SD
DACOTAH BANK is Hiring a Customer Service Representative Near Rapid City, SD
Under the support of the Market Retail Leader, you will serve as an advisor with a holistic understanding of the mission of Dacotah Bank. You will help achieve the goals of Dacotah Bank through the sales, service and transactional relationships you develop and maintain with customers. An expert understanding of the purpose and benefit of Dacotah Bank Products and service is required, in order to enhance Wallet Share through serving the needs of customers. The CSR is also responsible for the maintenance and balancing of a teller drawer, understanding compliance regulations related to all areas of responsibility, and identifying fraudulent transactions that are presented for processing. CSR is to maintain excellent customer relations and effectively cross-sell other bank products and services. Also recognize opportunity to refer Insurance and Trust products and services through advisory and needs identification, ensuring positive and profitable relationships exist between the bank and its customers.Along with daily responsibilities, Dacotah Bank employees are highly encouraged to participate and support the numerous community involvement opportunities the bank provides throughout the year.
Accountabilities
As a Customer Service Representative of Retail Delivery for Dacotah Bank, while ensuring that applicable regulations, disclosures, policies, and procedures are followed, you will:
- Manage retail transactions
- Provide deposit products and services
- Provide access to other products and services
- Complete follow-up procedures with customers
- Participate in customer relation review with your supervisor
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
- Dental Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$28k-35k (estimate)
04/29/2024
05/12/2024
dacotahbank.com
RAPID CITY, SD
200 - 500
1963
$50M - $200M
Wholesale
Related Companies
About DACOTAH BANK
As a state-chartered bank, Dacotah Bank provides banking, insurance, mortgage, and trust services to customers who enjoy existing financial relationships with us. We also market these services to prospective customers residing in or doing business from our defined trade area. Dacotah Bank's trade area includes all of North Dakota; all of South Dakota; the following counties in western Minnesota: Becker, Big Stone, Chippewa, Clay, Clearwater, Cottonwood, Douglas, Grant, Jackson, Kandiyohi, Kittson, Lac qui Parle, Lincoln, Lyon, Mahnomen, Marshall, Murray, Nobles, Norman, Otter Tail, Pennington,... Pipestone, Polk, Pope, Red Lake, Redwood, Renville, Rock, Stevens, Swift, Traverse, Wilkin and Yellow Medicine; the following counties in Iowa: Lyon and Osceola; and the counties in Montana, Wyoming and Nebraska that are adjacent to North Dakota and South Dakota. On November 10, 2004, employees, stockholders, and customers observed the 40th Anniversary of Dacotah Banks, Inc. (DBI). That same year, the Aberdeen-based bank holding company, owner of a family of community banks and insurance agencies, passed the $1 billion assets mark. Today, the company's banking assets exceed $2 billion. With locations in dozens of hometowns in North Dakota, South Dakota, and Minnesota, the firm employs over 500 employees and serves over 60,000 customers, Dacotah Bank is also one of Americas largest lenders to agriculture and consistently ranks in the top 20.
More
Show less
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
