We are an modern artisan French bakery in the center of Southlake, TX specializing in croissants and contemporary pastries. We offer a wide selection of Viennoiserie products, such as croissants, danishes, kouign amanns, and brioches in the mornings, and french desserts throughout the day in our flagman store in the heart of Southlake.

We take pride in crafting our Viennoiserie products from scratch in-house, rolled by hand. Our process includes a long fermentation process to achieve the perfect balance of crunchiness and rich buttery flavor. As we create our line of desserts, we strive to infuse a modern twist into classic French favorites, offering a fresh and innovative take on these time-honored treats.

We are currently seeking a dedicated and customer-oriented Barista to join our team at D'CARAMEL PATISSERIE. As a Barista, you will be the face of our bakery, responsible for providing exceptional customer service, craft a diverse range of beverages with precision and artistry, assisting customers with their selections, and maintaining the cleanliness and attractiveness of our storefront.

We are looking for:
High school diploma or equivalent.
Previous experience in a customer service or retail role, preferably in a coffee shop, bakery or food-related industry.
Excellent interpersonal and communication skills.
Friendly, approachable, and customer-focused demeanor.
Strong attention to detail and ability to maintain a clean and organized workspace.
Basic math skills for handling transactions and making change.
Knowledge of food safety and hygiene regulations.
Ability to work a flexible schedule, including weekends and holidays.
Experience working with LaMarzocco espresso or similar machine is a plus.
Knowledge of Square/Toast/Clover POS is a plus.

Responsibilities:
Greet and welcome customers as they enter the bakery, providing a friendly and inviting atmosphere.
Craft a diverse range of coffee, espresso, and tea beverages.
Assist customers in choosing and purchasing products.
Answer customer inquiries regarding product ingredients, prices, and availability.
Accurately process customer orders, handle payments, and provide change when necessary.
Package and present bakery items in an appealing and hygienic manner, ensuring they meet our quality standards.
Maintain a well-organized and fully stocked storefront, including arranging and restocking display cases and shelves.
Monitor product freshness and remove any items that do not meet our quality standards.
Collaborate with bakery staff to coordinate on customer orders.
Maintain the cleanliness and tidiness of the storefront, including wiping down counters, tables, equipment and public restroom.
Assist with all cleaning duties as stated on opening/closing and weekly checklists including mopping, sanitizing food prep area, routine dusting, general disinfecting and etc
Follow all food safety and hygiene regulations to maintain a safe and sanitary work environment.
Handle customer feedback, concerns, or complaints professionally and seek resolutions in a courteous manner.
Assist in opening and closing procedures, including cash register reconciliation and securing the storefront.
Hourly rate based on interview and skills tips (pool, guaranteed) PTO long term bonus employee discount
Working schedule: 20-40h, flexible, Wednesday - Saturday 8AM - 6 PM

This is not a seasonal job

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Restaurant type:

• Bakery
• Café

Shift:

• 8 hour shift
• Day shift
• Morning shift

Experience:

• StoreFront Associate: 1 year (Preferred)
• Square/Toast/Clover POS: 1 year (Preferred)
• Barista: 1 year (Required)

Language:

• English (Required)

Work Location: In person