Job Title: LMS Transformation Program Manager

Location: New York City, NY

Experience in Docebo, Edcast, Intellum is mandatory

Key Responsibilities

• Project Planning and Administration:

o Assist project managers in developing project plans, timelines, and budgets.

o Maintain and update project schedules, tracking progress against milestones.

o Create and distribute clear project documentation, such as status reports, meeting minutes, and project updates.

o Organize and manage project files and records to ensure a clear audit trail.

• Communication and Collaboration:

o Act as a liaison between project teams, clients, and other stakeholders.

o Facilitate effective communication and information flow throughout the project lifecycle.

o Proactively identify potential issues and escalate to project managers as needed.

o Conduct and lead project meetings, ensuring follow-up and action items are addressed.

• Resource Management:

o Assist in allocating resources (personnel, equipment, materials) efficiently.

o Coordinate with different departments to secure necessary support for projects.

• Risk and Issue Management:

o Identify and assess potential project risks and develop mitigation strategies.

o Track and manage project issues, working with the team to find solutions.

• Continuous Improvement:

o Contribute to the review and analysis of project performance.

o Suggest process improvements to enhance project delivery and efficiency.

• Requirements and Qualifications:

o Education: Bachelor's degree in a related field (e.g., business administration, project management) or equivalent experience.

o Experience: 1-3 years of experience in a project coordination or project support role.

o Excellent organizational and time management skills: Proven ability to manage multiple tasks and priorities effectively.

o Strong communication skills: Ability to communicate clearly and concisely, both verbally and in writing.

o Team player: Must be collaborative and able to work effectively within cross-functional teams.

o Problem-solving ability: Can think critically and propose solutions under pressure.

o Proficiency in project management tools: Experience with project management software (e.g., MS Project, Asana, Trello) is a plus.

o Attention to detail: A high level of accuracy and an eye for detail.