35 Customer Care Representative Jobs in Ogden, UT
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Cyberbacker is Hiring a Customer Care Representative Near Ogden, UT
We are seeking a dedicated and relationship-oriented Customer Care Representative to manage and nurture our client relationships. The Customer Care Representative is responsible for understanding client needs, providing personalized support, and ensuring client satisfaction. This role plays a pivotal part in client retention, growth, and fostering long-term client partnerships.
To know more about our company (copy and paste the link on your browser):
- https://www.cbsnews.com/video/powering-small-businesses-fueling-big-dreams/#x
Responsibilities:
- Serve as the primary point of contact for existing clients, building rapport and trust through regular communication and support.
- Understand clients' needs, preferences, and goals related to real estate transactions, providing personalized assistance and guidance.
- Develop and implement client retention strategies and initiatives to increase satisfaction, loyalty, and long-term relationships.
- Proactively reach out to clients to gather feedback, address concerns, and identify opportunities for additional services or support.
- Respond promptly to client inquiries, requests, and issues, resolving them efficiently and effectively.
- Coordinate with marketing and sales teams to develop client-focused content and materials to support retention efforts.
Qualifications:
- Proven experience in client retention, customer service, or account management, preferably in the real estate industry.
- Deep knowledge of real estate processes, transactions, and market trends
- Excellent interpersonal and communication skills, both written and verbal.
- Strong problem-solving and analytical abilities.
- Ability to understand and effectively communicate technical information.
- Detail-oriented with a focus on providing a positive client experience
- Ability to work independently and as part of a team.
- Demonstrated empathy and patience in addressing client needs and concerns
Compensation:
- Full-time position
- $20 per hour
- Monday to Friday, 9 am- 5 pm
Job Type: Full-time
Pay: $20.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer retention: 1 year (Required)
Work Location: In person
Job Summary
Full Time
$45k-58k (estimate)
05/26/2024
06/10/2024
cyberbacker.com
Ogden, KS
<25
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The job skills required for Customer Care Representative include Problem Solving, Communication Skills, Customer Care, Initiative, Communicates Effectively, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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